Actually, the majority (of a very tiny minority) that have reported issues have never been customers.
You were never invoiced or charged for an IP. You can keep repeating that claim but from everything you have posted before, none of it shows that you were invoiced or charged for one.
I have also gone through the original invoice cost break down and the corrected invoice cost break down to show that this imaginary IP could have never been invoiced or charged because the costs are exactly based on the package you signed up to, from the first ever email we sent you which states those costs (order confirmation). Further more, our system does not have any costs associated with a single IP so it could never bill for one.