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Standard User professor973
(knowledge is power) Thu 12-Apr-18 09:53:19
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Update


[re: professor973] [link to this post]
 
Despite Rob's efforts, whatever Enta have done has made things pretty much unusable, so may well jump despite two months of contract left. Third time with Enta suppliers and have always ended this way.
https://www.thinkbroadband.com/broadband/monitoring/...

Standard User 4M2
(knowledge is power) Thu 12-Apr-18 17:52:03
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Re: Update


[re: professor973] [link to this post]
 
Maybe you could go with Andrews and Arnold''s VDSL (TTB if available?) on a one month minimum term and if there are any issues with the D-side copper pair it could be efficiently sorted out?
Standard User markieb
(newbie) Thu 12-Apr-18 18:39:28
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Re: Freeola Raised Latency


[re: professor973] [link to this post]
 
I'm also seeing latency and packet loss from around 8:30am till around 5pm weekdays on 4 different ENTA connections at different clients. 3 on the same exchange and one on a different exchange in a different city.
The graphs show almost identical latency and packet loss spikes during the day.

Been told there's no problems and no latency or packet loss by ENTA.

https://www.thinkbroadband.com/broadband/monitoring/...

https://www.thinkbroadband.com/broadband/monitoring/...

https://www.thinkbroadband.com/broadband/monitoring/...

https://www.thinkbroadband.com/broadband/monitoring/...


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Standard User professor973
(knowledge is power) Thu 12-Apr-18 19:18:05
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Re: Freeola Raised Latency


[re: markieb] [link to this post]
 
Several folks have shown the same working day latency curve. Rob at Freeola is trying his best. He has told them the problem is latency and asked about the possibility of a node change. As far as I know, their only response has been a speed-test request, which I have forwarded to Rob. A pity that a helpful knowledgeable fast responding ISP are restricted by such a supplier. personally, I would resell from another supplier and keep my good reputation. Hope Enta sort it, but this has been the case here since last December, with my previous flagging gave the nothing wrong with Enta reply. Splashing across TBB has turned up many instances of the same Enta problem.

Standard User professor973
(knowledge is power) Thu 12-Apr-18 19:28:58
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Re: Update


[re: 4M2] [link to this post]
 
AA Good. It took them six months to get a totally incompetent Openreach to finally sort my underground fault. I moved to save £10 per month with Freeola who I had previously used before they did FTTC and knew of their good customer service. I want to keep my line with Pulse8 if I can - £13 per month and 1ppm with no connection fee and per second billing.
If I am forced to jump, IDNet looks attractive with decent service and probably save a bit more. I am aware they also do line and calls around the same price as Pulse8, but putting both with them looks like I would end unbundled away from a BT line again, Which I don't really want. Service was OK, but a pain whe BT pretend they cannot trace the number when you want a check of some sort, though they can trace it fast enough for a repair or sale. Would go all-in with Pulse8 in a flash again if not for the unbundling.

Standard User jaydub
(fountain of knowledge) Thu 12-Apr-18 19:54:03
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Re: Update


[re: professor973] [link to this post]
 
IDNet only do SMPF, so your phone would remain with BT regardless of which Backhaul provider is used.

Currently with them and think they are good (but probably not AA good). They were more than willing to change my backhaul when I was having single thread speed issues.
Standard User 4M2
(knowledge is power) Thu 12-Apr-18 21:42:02
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Re: Update


[re: professor973] [link to this post]
 
Do IDNet do SMPF TTB VDSL, with a one month minimum term, on your line?
Standard User professor973
(knowledge is power) Thu 12-Apr-18 22:56:52
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Re: Update


[re: 4M2] [link to this post]
 
They do 1 month if you put your line with them and they do SMPF on longer contracts, so probably nothing other than company policy stopping them. Ask and see I suppose.
https://ibb.co/kcgwXS

Standard User ferretuk
(member) Fri 13-Apr-18 08:08:08
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Re: Update


[re: professor973] [link to this post]
 
Read more carefully smile

The screengrab you posted says 'broadband only' can be supplied for £31.80 and their full price list shows all the available options (albeit at different prices).

https://www.idnet.net/data_products/broadband_prices...

AAISP Home::1 Terabyte | IPv4 BQM | IPv6 BQM | AAISP VOIP | ER-Lite Router | Unifi AC-Lite Wifi AP
Standard User professor973
(knowledge is power) Fri 13-Apr-18 10:52:57
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Deleted


[re: professor973] [link to this post]
 
Deleted

Edited by professor973 (Fri 13-Apr-18 11:02:42)

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