User comments on ISPs
  >> Other Providers (without dedicated forums)


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User mbames
(member) Tue 19-Jun-18 16:40:15
Print Post

Origin Broadband - wrong username/password


[link to this post]
 
Noticed my Dad's Origin connection dropped out via the TBB monitor. Got my dad to log into the router and it was showing sync (rather a high value, 2.2, but with a quite low SNR - it is a long line), however it was unable to establish a PPP session, stating wrong username or password (Vigor 2820).

My Dad had already phoned Origin this morning, and they said there wasn't a problem, but they got stuck when trying to log into the router.

Anyone else seeing authentication issues with Origin ADSL?

The connection was working as well as it could up to about 0900 when it dropped out. Got my Dad to re-enter the username and password, just in case, but still no joy.

Vodafone Fibre (40/10), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Administrator MrSaffron
(staff) Tue 19-Jun-18 19:33:24
Print Post

Re: Origin Broadband - wrong username/password


[re: mbames] [link to this post]
 
Does the vigor let you extend the PPPoE timeout?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mbames
(member) Wed 20-Jun-18 10:13:20
Print Post

Re: Origin Broadband - wrong username/password


[re: MrSaffron] [link to this post]
 
Not 100% sure to be honest.

However he phoned them again yesterday afternoon, after plugging in their supplied Asus router, and they have now changed his username - the format was @dsl.net (which used to break out via plus.net's network) to an @originbbit.vodafone.net one.

That suggests to me they moved this connection between providers. He is now reconnected, but apparently performance is rubbish. Line is syncing at a reasonable rate (~1.7), but very little works, which stinks of the usual overload vodafone network! At the moment he is using their router, although I'll talk him through putting the 2820 back in place in a week or so time.

That coupled with them over-billing all the time, they are turning out to be a bit rubbish!

Vodafone Fibre (40/10), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net


Register (or login) on our website and you will not see this ad.

Standard User bobble_bob
(knowledge is power) Thu 21-Jun-18 16:51:09
Print Post

Re: Origin Broadband - wrong username/password


[re: mbames] [link to this post]
 
Are Origin a Talk Talk reseller by any chance?
Standard User keymaster
(committed) Thu 21-Jun-18 18:35:12
Print Post

Re: Origin Broadband - wrong username/password


[re: bobble_bob] [link to this post]
 
Hi
No - Vodafone reseller.
K
  Print Thread

Jump to