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Standard User hk11
(experienced) Sat 01-Jan-11 15:54:21
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Virgin to PlusNet - Keeping phone number


[link to this post]
 
Is it possible to keep your phone number when transferring from VirginMedia (cable) to PlusNet (ADSL)? PlusNet's website would suggest not, but they don't say why. frown

TIA

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Keef- Dartford Kent UK
VirginMedia 10M
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
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Standard User lodge
(committed) Sat 01-Jan-11 23:21:54
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Re: Virgin to PlusNet - Keeping phone number


[re: hk11] [link to this post]
 
It is possible, but it will be up to Virgin whether they allow it or not. It is totally at their discretion, because your number is allocated to them as a cable number.

However, I managed it successfully for a client of mine about 2 months ago.
If Virgin agree to the transfer, it will subsequently require a home visit by a BT engineer (on behalf of Plusnet).

There is a cost involved for all of this - my client was charged £32, from memory, which is not that excessive by BT standards.
Standard User kasg
(committed) Sun 02-Jan-11 18:07:56
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Re: Virgin to PlusNet - Keeping phone number


[re: lodge] [link to this post]
 
It's certainly possible in my local Virgin cabled area as I know people who have done it, although that was probably to a BT retail phone line rather than a Plusnet phone line.

Kevin

Plusnet Extra
Using OpenDNS

Edited by kasg (Sun 02-Jan-11 18:09:43)


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Standard User lodge
(committed) Sun 02-Jan-11 22:00:20
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Re: Virgin to PlusNet - Keeping phone number


[re: kasg] [link to this post]
 
In the case I was referring to, it went from Virgin to IDNet. They resell BT Ipstream products like Plusnet, so it ought to be okay, Virgin permitting.
Standard User hk11
(experienced) Mon 03-Jan-11 15:31:00
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Re: Virgin to PlusNet - Keeping phone number


[re: lodge] [link to this post]
 
Thanks.

The reply I got from VM was less than helpfull. frown

Plus.net say £49.99 for new line.

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Keef- Dartford Kent UK
VirginMedia 10M
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
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Standard User hk11
(experienced) Mon 03-Jan-11 15:32:18
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Re: Virgin to PlusNet - Keeping phone number


[re: kasg] [link to this post]
 
I transferred my NTL number to BT as a callsign and had trouble getting it back to VM. frown

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Keef- Dartford Kent UK
VirginMedia 10M
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User hk11
(experienced) Mon 03-Jan-11 15:33:21
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Re: Virgin to PlusNet - Keeping phone number


[re: lodge] [link to this post]
 
Thanks: guess I'll have to keep banging away at VM. frown

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Keef- Dartford Kent UK
VirginMedia 10M
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
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Standard User therioman
(knowledge is power) Mon 03-Jan-11 19:53:33
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Re: Virgin to PlusNet - Keeping phone number


[re: hk11] [link to this post]
 
If you wanna move *TO* Plusnet, then it's Plusnet that has to want to accept it and then they have to ask Virgin.

It isn't Virgin's problem, they really have no obligation or need to care.
Standard User lodge
(committed) Mon 03-Jan-11 22:17:47
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Re: Virgin to PlusNet - Keeping phone number


[re: therioman] [link to this post]
 
That's absolutely right. Plusnet have to do this on your behalf.
Standard User hk11
(experienced) Thu 06-Jan-11 15:44:48
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Re: Virgin to PlusNet - Keeping phone number


[re: therioman] [link to this post]
 
OK. So I conclude Plusnet don't want my custom. frown

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Keef- Dartford Kent UK
VirginMedia 10M
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
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