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Standard User jelv
(knowledge is power) Mon 14-Feb-11 18:13:17
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Hosted websites broken by Apache update


[link to this post]
 
Heads up to anyone who uses Plusnet hosting and uses server side includes: today's Apache update will have broken your site!

jelv

Plusnet user since November 2001
Standard User camieabz
(legend) Mon 14-Feb-11 18:59:24
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Re: Hosted websites broken by Apache update


[re: jelv] [link to this post]
 
Broken?

You mean down for an hour?

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Standard User jelv
(knowledge is power) Mon 14-Feb-11 19:09:15
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Re: Hosted websites broken by Apache update


[re: camieabz] [link to this post]
 
No, not down for an hour, broken. The server side includes have stopped working.

jelv

Plusnet user since November 2001


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Standard User krazykizza
(fountain of knowledge) Mon 14-Feb-11 19:34:43
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Re: Hosted websites broken by Apache update


[re: jelv] [link to this post]
 
It says their platform so you'd assume it includes server side.

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Standard User camieabz
(legend) Mon 14-Feb-11 20:56:38
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Re: Hosted websites broken by Apache update


[re: jelv] [link to this post]
 
Well I discovered a long time ago that Plusnet do not place a massive priority on their residential hosting infrastructure. Stopped using a forum a long time back due to speed issues and the like.

If one has a site which requires 24/7 up time, one should make alternative plans.

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ISP Representative bpullen
(isp) Tue 15-Feb-11 08:28:54
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Re: Hosted websites broken by Apache update


[re: jelv] [link to this post]
 
See my reply here.

Bob Pullen
Plusnet Support Team

Service Status :: RSS :: Email
http://twitter.com/plusnet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User jelv
(knowledge is power) Tue 15-Feb-11 09:12:53
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Re: Hosted websites broken by Apache update


[re: bpullen] [link to this post]
 
After doing all I could last night to get someone to look at it, within 15 minutes of someone from the Digital Care team seeing a message about it the problem has been fixed.

Thanks to Chris and Bob

jelv

Plusnet user since November 2001
Standard User pcoventry76
(knowledge is power) Tue 15-Feb-11 13:52:12
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Re: Hosted websites broken by Apache update


[re: jelv] [link to this post]
 
In reply to a post by jelv:
Heads up to anyone who uses Plusnet hosting and uses server side includes: today's Apache update will have broken your site!


lol
ISP Representative bpullen
(isp) Tue 15-Feb-11 14:20:01
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Re: Hosted websites broken by Apache update


[re: pcoventry76] [link to this post]
 
The Apache upgrade has been rolled back now due to some other problems we've come across. I'll post to our Service Status feed when we're due to roll it again...

Bob Pullen
Plusnet Support Team

Service Status :: RSS :: Email
http://twitter.com/plusnet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
ISP Representative bpullen
(isp) Fri 18-Feb-11 14:58:50
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Re: Hosted websites broken by Apache update


[re: bpullen] [link to this post]
 
Heads up that we upgraded the first of the six servers again yesterday afternoon.

Bob Pullen
Plusnet Support Team

Service Status :: RSS :: Email
http://twitter.com/plusnet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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