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Standard User stewwy
(newbie) Thu 21-Apr-11 11:29:32
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Lost my internet


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Well this is the first time that I've lost my connection and had to try the plusnet support system, was going ok until the end of the conversation with the suport staff when, after going through the usual robotic script. the one that starts ' Can you see a light on the router lol ( I know they have to go through the script, I've been in IT support myself) he said I'll have to escalate it we should be in touch within 72hrs! not a good sign ah well we'll see how it goes
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