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Standard User meldrew
(experienced) Mon 25-Apr-11 23:34:17
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IP Profile Question


[link to this post]
 
My connection speeds are higher than my Ip Profile. Not complaining but confused! Spoke to support who said my IP profile was better than BT recommended. Any expert comment?!


"Download speedachieved during the test was - 7538 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8867 Kbps(DOWN-STREAM), 443 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps"

Meldrew
Standard User RobertoS
(sensei) Tue 26-Apr-11 08:35:16
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Re: IP Profile Question


[re: meldrew] [link to this post]
 
You've been moved to a 21CN/WBC/WBMC/IPSC connection, and for a long time there has been a problem of this kind with that and the BT speed test. It used to be reported frequently on these forums, then died away, and has re-surfaced in the last few weeks.

It looks as though it was fixed, and someone has broken it again frown.

In your case, it's almost as though the IP Profile has simply been ignored. What does your Plusnet Control Panel show as the Current line rate?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User nadger
(eat-sleep-adslguide) Tue 26-Apr-11 10:24:13
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Re: IP Profile Question


[re: RobertoS] [link to this post]
 
I agree that figures seem to be all over the place.

My Thomson TG585v8 shows 9046 kbps

BT tester profile 8000 kbps

PN profile 7150 kbps

Ofcom/SamKnows download shows consistent 7850 kbps.

Overall it doesn't really matter to me but might worry some.

plusnet usergroup member cool


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Standard User meldrew
(experienced) Tue 26-Apr-11 11:31:30
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Re: IP Profile Question


[re: RobertoS] [link to this post]
 
I keep seeing references to the Plusnet Control Panel but however hard I try I cannot actually find it!

Meldrew
Standard User kasg
(committed) Tue 26-Apr-11 11:40:26
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Re: IP Profile Question


[re: meldrew] [link to this post]
 
In reply to a post by meldrew:
I keep seeing references to the Plusnet Control Panel but however hard I try I cannot actually find it!

Meldrew
It's well hidden!

https://portal.plus.net/my.html?action=data_transfer...

Kevin

Plusnet Extra - soon to be Value Fibre
Using OpenDNS
Standard User Oldjim
(fountain of knowledge) Tue 26-Apr-11 12:17:39
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Re: IP Profile Question


[re: kasg] [link to this post]
 
More generically - this is where I start https://portal.plus.net/my.html?action=myconnection
Standard User meldrew
(experienced) Tue 26-Apr-11 12:18:00
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Re: IP Profile Question


[re: kasg] [link to this post]
 
Estimated line speed:
2.0Mb (This may vary between 1Mb and 3.5Mb) - Checked on 2011-01-05 10:06:54
Current line speed:
8 Mb

Additionally ( BT HH2):
Noise margin (Down/Up) 5.3 dB / 22.7 dB
Line attenuation (Down/Up) 38.0 dB / 18.8 dB
and I am 1.3 kms from the exchange


Thanks, Kevin!

Meldrew
Standard User kasg
(committed) Tue 26-Apr-11 16:06:57
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Re: IP Profile Question


[re: Oldjim] [link to this post]
 
In reply to a post by Oldjim:
More generically - this is where I start https://portal.plus.net/my.html?action=myconnection
But you then have to know to click "High Speed Broadband" which is far from obvious!

Kevin

Plusnet Extra - soon to be Value Fibre
Using OpenDNS
Standard User kasg
(committed) Tue 26-Apr-11 16:11:19
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Re: IP Profile Question


[re: meldrew] [link to this post]
 
In reply to a post by meldrew:
Estimated line speed:
2.0Mb (This may vary between 1Mb and 3.5Mb) - Checked on 2011-01-05 10:06:54
Current line speed:
8 Mb

Additionally ( BT HH2):
Noise margin (Down/Up) 5.3 dB / 22.7 dB
Line attenuation (Down/Up) 38.0 dB / 18.8 dB
and I am 1.3 kms from the exchange


I don't know what's with these "maximum" speeds lately - mine has taken a dive from 2.5 to 1Mb in the last couple of weeks, with no effect on my actual speed of around 3Mb. My current attenuation (ADSL 2+) is 61dB, was around 54dB on ADSL Max.

Kevin

Plusnet Extra - soon to be Value Fibre
Using OpenDNS
Standard User kasg
(committed) Fri 29-Apr-11 08:58:47
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Re: IP Profile Question


[re: kasg] [link to this post]
 
Incidentally, Plusnet's copy of the profile no longer seems to be limiting my connection speed. My IP Profile went up from 2.5Mb to 3Mb a couple of days ago whereas the Plusnet copy still says 2.5Mb but my download speed has increased from around 2.3-2.4Mb to 2.8-2.9Mb

Kevin

Plusnet Extra - soon to be Value Fibre
Using OpenDNS
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