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Standard User wingco1
(eat-sleep-adslguide) Tue 14-Jun-11 21:57:30
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Interleaving


[link to this post]
 
How long does it take for interleaving to be switched off? I clicked the button in the Members Centre a couple of days ago, but the router still shows the line has interleaving on.
Standard User camieabz
(legend) Tue 14-Jun-11 22:09:57
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Re: Interleaving


[re: wingco1] [link to this post]
 
My experience of turning off interleaving.

http://forums.thinkbroadband.com/plusnet/f/3931319-s...

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Standard User epyon
(newbie) Wed 15-Jun-11 10:57:07
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Re: Interleaving


[re: wingco1] [link to this post]
 
I find just raising a manual ticket works better.

Or even phoning CS

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Edited by epyon (Wed 15-Jun-11 12:18:23)


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ISP Representative chrisparr
(isp) Wed 15-Jun-11 11:15:14
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Re: Interleaving


[re: wingco1] [link to this post]
 
If I remember correctly the 'turn off' interleaving link actually sets it to auto rather than specifically turning it off. There is a problem raised that I'll try and find about it somewhere.

The order to move it to auto actually completed a day or so after you requested it turned off. I'll get an order placed to manually turn it off to complete tomorrow.

Chris Parr
Plusnet Support Team
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User wingco1
(eat-sleep-adslguide) Wed 15-Jun-11 14:26:49
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Re: Interleaving


[re: chrisparr] [link to this post]
 
Thanks for that.
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