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Standard User _ben
(member) Thu 14-Jul-11 17:18:21
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VoIP charges

[link to this post]
At the moment I get free evening and weekend calls from plusnet. If I start using their SIP VoIP would this be included too or would I have to pay call charges?
ISP Representative orbrey
(isp) Fri 15-Jul-11 08:57:15
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Re: VoIP charges

[re: _ben] [link to this post]
Hi there,

Broadband Phone is a separate product to the Home Phone and is charged differently, so your call costs won't be covered by the Home Phone charges.

For details of call costs on the Broadband phone service see (opens a PDF) and for how the billing works see

Hope that helps,


Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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