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Standard User DavidFinbarr
(freechataholic) Mon 01-Aug-11 20:28:15
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Chance account name


[link to this post]
 
Hiya,

A friend is moved out of her (parents) house.
The PN account for BB is in her name.
Her parents what to take over the account (change name and bank details)

IS this ok, if so, the best way to go about it.

A bottle of white, a bottle of red
Perhaps a bottle of rosé instead.
Standard User Oldjim
(fountain of knowledge) Mon 01-Aug-11 22:42:51
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Re: Chance account name


[re: DavidFinbarr] [link to this post]
 
It should be possible through the Member Centre
Account Details then Edit My Details
Similarly you can create a new direct debit mandate and once that is working the old one will be cancelled
Just select Payment Details and then Update Details
Note that the one thing which can't be changed is the Username although you can and should change the contact email address

Edited by Oldjim (Mon 01-Aug-11 22:53:28)

Standard User camieabz
(sensei) Mon 01-Aug-11 22:54:11
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Re: Chance account name


[re: Oldjim] [link to this post]
 
My tuppence worth. I'd be guessing any DD mandates would need to go to the new account holder, so it would be slightly more complicated.

~~~~~~~~~~


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Standard User Oldjim
(fountain of knowledge) Mon 01-Aug-11 23:00:04
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Re: Chance account name


[re: camieabz] [link to this post]
 
Not quite
This is from the relevant page after clicking on Update
What happens after you complete setup?

The details of your Direct Debit Instruction will be sent to your email address within 3 working days or no later than 10 working days before the first collection.
Change My Direct Debit Instruction

You can change the details of your Direct Debit Instruction by entering your new details in the above form and clicking submit. When your new details have been confirmed your old Direct Debit Instruction will be automatically cancelled.
Standard User DavidFinbarr
(freechataholic) Mon 01-Aug-11 23:30:28
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Re: Chance account name


[re: Oldjim] [link to this post]
 
Cheers Jim.

A bottle of white, a bottle of red
Perhaps a bottle of rosé instead.
Standard User jelv
(knowledge is power) Tue 02-Aug-11 08:52:34
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Re: Chance account name


[re: DavidFinbarr] [link to this post]
 
I hope the telephone bill is either with Plusnet or already in her parents name.

jelv

Plusnet user since November 2001
Standard User DavidFinbarr
(freechataholic) Tue 02-Aug-11 09:06:00
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Re: Chance account name


[re: jelv] [link to this post]
 
In reply to a post by jelv:
I hope the telephone bill is either with Plusnet or already in her parents name.


It's in her parents name, so no hassle there.

A bottle of white, a bottle of red
Perhaps a bottle of rosé instead.
Standard User jelv
(knowledge is power) Tue 02-Aug-11 09:08:10
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Re: Chance account name


[re: DavidFinbarr] [link to this post]
 
smile

jelv

Plusnet user since November 2001
Standard User DavidFinbarr
(freechataholic) Tue 02-Aug-11 11:02:31
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Re: Chance account name


[re: jelv] [link to this post]
 
Thanks for the comment, helps to cover all angles, just in case.

A bottle of white, a bottle of red
Perhaps a bottle of rosé instead.
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