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Standard User Bemused_Mike
(regular) Mon 17-Oct-11 19:29:12
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Worth a punt?


[link to this post]
 
I'm sure this question gets asked all the time, but I have to ask it as I'm considering a move to Plusnet. Quite simply, how is their service these days? I'd value as much feedback on this as possible, especially from Plusnet customers. So if you have the time, please chip in. smile

Thanks.
Standard User camieabz
(sensei) Mon 17-Oct-11 19:30:44
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
Happy here. Streaming gets a little slow in the peak-time hours, but that's part of the package traffic management.

~~~~~~~~~~


© Camieabz 2002-2011

All Connection Data ~ plusnet

Scottish Labour politician: “The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.”

Interviewer: ”Is that a bad thing?”

Scottish Labour politician: “No, but they are doing it deliberately.”
Standard User jelv
(knowledge is power) Tue 18-Oct-11 09:14:25
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
Make sure you have looked at the expected speeds for the product you are considering: http://www.plus.net/support/broadband/speed_guide/do...

They do deliver what is promised in that respect (excepting line issues due to BTw).

jelv

Plusnet user since November 2001


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Standard User reserved
(fountain of knowledge) Tue 18-Oct-11 10:11:29
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
Very happy on Plusnet Value. Good, reliable service and a very good forum here

My Broadband Speed Test


http://www.speedtest.net/result/1541286977.png

Dennis

plusnet value & talkanytime

Edited by reserved (Tue 18-Oct-11 10:12:12)

Standard User bcma
(newbie) Tue 18-Oct-11 18:00:25
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
I've been with Plusnet just over a month now since switching from O2. The switchover went smoothly and I've been very happy with the service I've been getting. Plusnet sorted out a problem with a stuck IP profile within 24 hours - see discussion here
Standard User Bemused_Mike
(regular) Tue 18-Oct-11 19:23:56
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Re: Worth a punt?


[re: camieabz] [link to this post]
 
Many thanks to all who have replied so far. smile I really appreciate your input and the links provided have been very useful and interesting.

In reply to a post by camieabz:
Streaming gets a little slow in the peak-time hours, but that's part of the package traffic management.

I was wondering how aggressive the traffic management Plusnet implemented was and how it effects various things. When you say streaming gets a little slow, could you elaborate a bit more please?
Standard User reserved
(fountain of knowledge) Wed 19-Oct-11 08:42:45
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
This may be helpful!

Dennis

plusnet value & talkanytime
Standard User camieabz
(sensei) Wed 19-Oct-11 09:09:10
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
Both reserved's link and jelv's link (above) pretty much give you the info you want. If you want no management, spend an extra fiver per month for the 'Pro' option (basically your package choice with no management / extra priority).

~~~~~~~~~~


© Camieabz 2002-2011

All Connection Data ~ plusnet

Scottish Labour politician: “The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.”

Interviewer: ”Is that a bad thing?”

Scottish Labour politician: “No, but they are doing it deliberately.”
Standard User m0aur
(member) Wed 19-Oct-11 09:32:35
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Re: Worth a punt?


[re: reserved] [link to this post]
 
PN regularly try for the extra fiver from me, which proves the whole thing is more about money than ensuring everyone has a usable service.

Standard User ash76
(member) Wed 19-Oct-11 10:39:04
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
Ad hoc comments from a self selecting group are helpful.
But this ThinkBroadband tool is invaluable:

http://www.thinkbroadband.com/isp/compare.html

It uses a large, long established database, from users and is updated monthly.
The graphs are accurate but visually deceptive as they go up in 20% steps.
So look at the data as well as the graphs.
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