[private details removed by tbb on user request]
As far as I can tell, his conenction with Eclipse failed yesterday. His connection with Plusnet has not worked at all. He contacted Plusnet by phone and was told there was a fault at the excahnge nothing could be done before Monday.
My friend is not happy and neither am I. His first experience of Plusnet has unfortuantely been a bad one (that's me expressing his unhappiness in a fairly measured way). I'm hoping that one of you from PN can help to sort this out quickly for us.
Edited by seb (Wed 14-Dec-11 03:07:34)