I've politely (and reluctantly) requested my MAC code from Plusnet at the new year, as I'm moving to another provider that have just put some LLU equipment into my local telephone exchange.
Strangely, my connection has just gone terrible at peak evening times. My modem still syncs at the same speed (12663 kbps / 1120 kbps), and it has worked fine for many months without the slightest problem.
Speedtest.net normally reports around 9mbps/0.9mbps, but today is reporting 0.22mbps/0.24mbps. Interestingly despite these slow speeds, the BT wholesale speed tester (http://speedtester.bt.com/beta/) is reporting an average of 9.5mbps, as though nothing is wrong!
So I'm assuming that either:
1. Plus net have put me on a naughty list whilst on notice with them before my service migrate to the new provider within the next 10 days or so.
2. I've just had a lucky escape, as their service suddenly taken a nose dive.
I've been a very happy plusnet customer and would certainly have recommended them to anyone, but I have my suspicions about what is going on, and currently have no desire to ever recommend them again.
Has anyone else found themselves in a similar situation when migrating away from Plusnet?
p.s. I'm not in any of the problem areas currently detailed in the service status pages at plusnet.
p.p.s. Ignore the speed tests below in my sig, as my exchange moved to 21CN in september last year and I haven't yet updated my sig.