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Standard User lisaj
(experienced) Thu 02-Feb-12 08:27:57
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Problems just now???


[link to this post]
 
Download has just crept up to 0.1mb a second, web pages taking 2-4 minutes to load, something has gone wrong lol

Lisa

PlusNet

My Broadband Speed Test
Standard User Footys
(experienced) Thu 02-Feb-12 08:29:22
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Re: Problems just now???


[re: lisaj] [link to this post]
 
Yep mine is absolutley crawling here too!
Standard User lisaj
(experienced) Thu 02-Feb-12 08:31:09
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Re: Problems just now???


[re: Footys] [link to this post]
 
Sorry! Glad it's not just me then wink

PlusNet

My Broadband Speed Test


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Standard User camieabz
(sensei) Thu 02-Feb-12 08:41:10
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Re: Problems just now???


[re: lisaj] [link to this post]
 
0.5Mb downloads here.

My ping data is unaffected:

http://www.camieabz.co.uk/bb/bbdata.html

Can't access the support pages as yet. Maybe everyone is trying just that.

Plusnet are rubbish! (only joking! wink )

~~~~~~~~~~


© Camieabz 2002-2011

All Connection Data ~ plusnet

Scottish Labour politician: “The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.”

Interviewer: ”Is that a bad thing?”

Scottish Labour politician: “No, but they are doing it deliberately.”
Standard User Footys
(experienced) Thu 02-Feb-12 08:45:05
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Re: Problems just now???


[re: camieabz] [link to this post]
 
02/02/2012 @ 08:37

We are currently investigating a problem that has arisen during maintenance of our traffic management platform. Customers will likely experience slower speeds than normal due to being assigned a default profile.

Our network engineers are investigating this issue and we will provide a further update once we have more information.

Sorry for the inconvenience caused by the temporary low speeds.

Kind Regards,

Matthew Peckham
Customer Support
Standard User lisaj
(experienced) Thu 02-Feb-12 08:48:31
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Re: Problems just now???


[re: camieabz] [link to this post]
 
In reply to a post by camieabz:
0.5Mb downloads here.

My ping data is unaffected:

http://www.camieabz.co.uk/bb/bbdata.html

Can't access the support pages as yet. Maybe everyone is trying just that.

Plusnet are rubbish! (only joking! wink )


0.5mb, show off!! lol

Our ping is still 19ms, and our upload seems unaffected to

Lisa

PlusNet

My Broadband Speed Test
Standard User lisaj
(experienced) Thu 02-Feb-12 08:51:02
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Re: Problems just now???


[re: Footys] [link to this post]
 
In reply to a post by Footys:
02/02/2012 @ 08:37

We are currently investigating a problem that has arisen during maintenance of our traffic management platform. Customers will likely experience slower speeds than normal due to being assigned a default profile.

Our network engineers are investigating this issue and we will provide a further update once we have more information.

Sorry for the inconvenience caused by the temporary low speeds.

Kind Regards,

Matthew Peckham
Customer Support


Not keen on the term "DEFAULT PROFILE" is that implying that 0.1mb a second is the default lol

Lisa

PlusNet

My Broadband Speed Test
Standard User camieabz
(sensei) Thu 02-Feb-12 09:03:38
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Re: Problems just now???


[re: lisaj] [link to this post]
 
I suppose it's designed to give a minimal working service for necessity tasks, while not overloading the network capacity.

Just tried a 5MB file download via TBB meter. Took around 6 minutes, at 110kbp/s (14KB/s). It's back to the 90s. smile

~~~~~~~~~~


© Camieabz 2002-2011

All Connection Data ~ plusnet

Scottish Labour politician: “The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.”

Interviewer: ”Is that a bad thing?”

Scottish Labour politician: “No, but they are doing it deliberately.”
ISP Representative orbrey
(isp) Thu 02-Feb-12 09:09:19
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Re: Problems just now???


[re: camieabz] [link to this post]
 
Hi all,

Really sorry about this. Some work on the traffic management platform last night/this morning is causing everyone to be issued with the default profile (which is pretty much exactly what Camie is saying smile ).

Our network engineers are investigating and Jojo's getting an update to the above service status together so that should be up shortly.

We'll make sure to keep you posted.

Regards,

Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User RobertoS
(sensei) Thu 02-Feb-12 09:30:26
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Re: Problems just now???


[re: lisaj] [link to this post]
 
In reply to a post by lisaj:
Not keen on the term "DEFAULT PROFILE" is that implying that 0.1mb a second is the default lol
Is that the speed it sets to if you have used your allowance and any overspend you have set? (128kbps?).

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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