My parents' line was upgraded to 21C WBC last Wed so they are on day 7 of their training period. My line was done the Monday before and I have had 14meg ever since with attenuation of 29.5.
My parents however, have an attenuatrion of 20 and are barely getting 10 meg. They have also had 1.9 Billion errors on line in the past 4 days as the stats below show.
Sync speed (up/Down) 444/11978
Loss of signal: 2/0
errored secs: 65,605/0
FEC errors (up/down): 640,989/1,936,455,172
CRC Errors (up/down): 5,119/61,951
Amnyone know what the reason could be for th elow sync rate and huuuge amount of errors?