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Standard User hk11
(experienced) Wed 08-Feb-12 07:38:00
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Useage moniitor


[link to this post]
 
Anyone know how long before useage shows up?

https://portal.plus.net/view_my_broadband_usage/inde... suggests two hours, bu tit's been two days and nothing for me.

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Keef- Dartford Kent UK - Plusnet
My Broadband Speed Test
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User kasg
(experienced) Wed 08-Feb-12 08:50:27
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Re: Useage moniitor


[re: hk11] [link to this post]
 
See "Reporting messed up?" thread

Kevin

plusnet Extra
My Broadband Speed Test
Using OpenDNS
ISP Representative orbrey
(isp) Wed 08-Feb-12 08:55:05
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Re: Useage moniitor


[re: hk11] [link to this post]
 
Hi there,

Is there any chance you could drop me a PM with your username please? I'd like to take a look at that as it sounds like something we need to raise internally for investigation.

Regards,

Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User hk11
(experienced) Wed 08-Feb-12 11:39:32
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Re: Useage moniitor


[re: orbrey] [link to this post]
 
Apparently it's a known issue. :-

http://forums.thinkbroadband.com/plusnet/t/4089927-r...

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Keef- Dartford Kent UK - Plusnet
My Broadband Speed Test
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User hk11
(experienced) Wed 08-Feb-12 11:40:19
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Re: Useage moniitor


[re: kasg] [link to this post]
 
http://forums.thinkbroadband.com/plusnet/t/4089927-r... ?

Thanks for that. wink

---
Keef- Dartford Kent UK - Plusnet
My Broadband Speed Test
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
ISP Representative chrisparr
(isp) Wed 08-Feb-12 11:47:09
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Re: Useage moniitor


[re: hk11] [link to this post]
 
The usage should be showing on the majority of accounts. Can you drop a PM to Matt with your username so he can see if you're affected by the same issue.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User hk11
(experienced) Fri 10-Feb-12 02:08:51
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Re: Useage moniitor


[re: chrisparr] [link to this post]
 
Working now; thanks.

---
Keef- Dartford Kent UK - Plusnet
My Broadband Speed Test
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
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