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Standard User wrightie
(member) Fri 30-Mar-12 12:09:49
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Plusnet Major Outage?


[link to this post]
 
No connection this morning, telephone service status advising to reboot router, still not working. Called Plusnet - phone lines down also BT message advising temporarily out of service, or permanently engaged. Anyone know what's going on?

"I have often regretted my speech, never my silence."
Standard User kasg
(experienced) Fri 30-Mar-12 12:15:06
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Re: Plusnet Major Outage?


[re: wrightie] [link to this post]
 
I'm not sure what more can be said other than what's on the Service Status:

http://usertools.plus.net/status/archive/1333103334.htm

I guess the phone lines were overwhelmed.

Kevin

plusnet Extra 80/20 trial
Using OpenDNS
Standard User ian72
(knowledge is power) Fri 30-Mar-12 12:17:05
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Re: Plusnet Major Outage?


[re: wrightie] [link to this post]
 
My parents broadband is working although it does look like it did a reconnect about 40 minutes ago. Looks like it was down between about 11.15 and 11.30.


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Standard User RobertoS
(sensei) Fri 30-Mar-12 12:17:21
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Re: Plusnet Major Outage? *DELETED*


[re: wrightie] [link to this post]
 
Post deleted by RobertoS
Standard User wrightie
(member) Fri 30-Mar-12 12:21:27
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Re: Plusnet Major Outage?


[re: kasg] [link to this post]
 
Thanks for that, I could not load up that page so used the telephone network status which advises some customers lost connection overnight but service has been restored to the majority and anyone left just have to reboot router to regain connection. Obviously this is now not the case, they must be too busy to update the phone version of service status. Still no connection so will check later. Phones must have went belly up as well.

"I have often regretted my speech, never my silence."

Edited by wrightie (Fri 30-Mar-12 12:25:46)

Standard User Oldjim
(fountain of knowledge) Fri 30-Mar-12 12:52:29
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Re: Plusnet Major Outage?


[re: wrightie] [link to this post]
 
http://status.aa.net.uk/posts.cgi?itype=Broadband&os...
It isn't only Plusnet
ISP Representative orbrey
(isp) Fri 30-Mar-12 12:53:23
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Re: Plusnet Major Outage?


[re: wrightie] [link to this post]
 
Hi there,

Unfortunately there are issues with the phone system too:

http://usertools.plus.net/status/archive/1333106619.htm

We're keeping on top of both and will be updating shortly.

Regards,

Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User lisaj
(experienced) Fri 30-Mar-12 13:19:44
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Re: Plusnet Major Outage?


[re: Oldjim] [link to this post]
 
Back up and running now

PlusNet

My Broadband Speed Test
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