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Standard User pompey_steve
(member) Mon 16-Apr-12 14:40:03
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moving house


[link to this post]
 
I'm currently on plusnet for broadband and BT for phone.

I am moving soon (to a house on the same exchange). BT say that the house I am moving to has a non BT line and want to charge £130 to get an engineer in and convert it back to BT. They will wave this charge if I move to thier broadband.

I don't want to move from plusnet if I can help it and I want to keep my phone number. Are there any other options? Could I get around this my taking phone and broadband from plusnet at the new house?

Thanks
Steve

-----------
Regards,
Steve
Standard User reserved
(fountain of knowledge) Mon 16-Apr-12 15:56:28
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Re: moving house


[re: pompey_steve] [link to this post]
 
I've highlighted your post here

Dennis
plusnet value & talkanytime

Edited by reserved (Mon 16-Apr-12 16:01:50)

ISP Representative orbrey
(isp) Mon 16-Apr-12 16:09:01
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Re: moving house


[re: pompey_steve] [link to this post]
 
Hi there,

We can supply a new line for £50, but that won't involve any contract period (apart from 10 days' notice should you wish to leave).

If you call our support team on 0800 432 0200 and choose the moving house option they'll be happy to advise the full costs of moving and whether or not we'd be able to offer you any incentives - they'll be able to check over your account and let you know.

Hope that helps.

Regards,

Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User reserved
(fountain of knowledge) Mon 16-Apr-12 16:14:51
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Re: moving house


[re: orbrey] [link to this post]
 
Thanks for the quick response Matthew smile

Dennis
plusnet value & talkanytime
Standard User pompey_steve
(member) Mon 16-Apr-12 17:42:06
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Re: moving house


[re: orbrey] [link to this post]
 
thanks for that. I shall call and find out.

-----------
Regards,
Steve
Standard User shutthe45
(newbie) Wed 11-Jul-12 08:50:54
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Re: moving house *DELETED*


[re: pompey_steve] [link to this post]
 
Post deleted by billford
Moderator billford
(moderator) Wed 11-Jul-12 09:20:54
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Re: moving house *DELETED*


[re: shutthe45] [link to this post]
 
This forum is for discussing broadband matters, not plugging unrelated companies.

Bill
bill@thinkbroadband.com __________________Planes and Boats and ... __________________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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