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Standard User RiffRaff
(knowledge is power) Thu 03-May-12 17:22:14
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Parallel Orders Process - inbound to Plusnet Fibre and Phone


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This is what my migration would entail: Wholesale Line Rental (WLR) and shared LLU broadband service ---> Plusnet Extra Fibre + Phone

Seems it hinges on new provider using the MAC at the right time, to synch with the WLR transfer.

Anyone done this process?

Was the migration smooth?



Cheers

O2 Home Broadband, Phone, Mobile
Pssst; O2's Broadband service has gone downhill fast in 2012, look elsewhere - I am!
Standard User RobertoS
(sensei) Thu 03-May-12 17:51:12
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Re: Parallel Orders Process - inbound to Plusnet Fibre and P


[re: RiffRaff] [link to this post]
 
I think Plusnet usually get the broadband across first, then take the phone line later. But from LLU that sounds dodgy to me because of the physical connection changes in the exchange.

I believe the correct way is for Plusnet to order the line transfer, preferably with a Linked Order Number, and to submit that Linked Order number with the broadband MAC to Openreach.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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