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Standard User Rich_T
(member) Sun 13-May-12 10:59:30
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Wrong market classification should be market 2??


[link to this post]
 
Ive been with plusnet for a few years now, and im aware that plusnet offer signifficanltly lower prices to customers on market 2 and 3 exchanges.
Last November Talk talks LLU service arrived at my local exchange, and yet it has remained fixed at Market 1 with BT being the only provider according to the samknows website.
In reality there are now two providers ( BT wholesale and Talk Talk) which means it should be market 2.

Ive also done some digging around online, and the last major market review was back in 2010, and apparently there will be no more as its now down to the customer to request a change.
how would I go about this, or would it just be easier ( and alot cheaper) to up sticks and go with the substantialy cheaper LLU offerings from talk talk?
Standard User reserved
(fountain of knowledge) Sun 13-May-12 11:30:24
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Re: Wrong market classification should be market 2??


[re: Rich_T] [link to this post]
 
May be worth posting your question here

Dennis
plusnet value & talkanytime
Standard User m0aur
(committed) Sun 13-May-12 11:56:00
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Re: Wrong market classification should be market 2??


[re: Rich_T] [link to this post]
 
My exchange is exactly the same. It is little use raising it with Plusnet ( I already tried that) because until B.T. reclassify the exchange Plusnet will not drop the charge. I don't expect you will persuade B.T. to make a move before they are ready, so it is wait or jump ship. One thing to bear in mind, is that it is not long before Plusnet are expected to review their packages.

Support - http://img52.imageshack.us/img52/9499/supportne.jpg
Fora - Where everybody knows everything - Everyone else knows nothing!

Edited by m0aur (Sun 13-May-12 11:58:17)


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Standard User jelv
(knowledge is power) Sun 13-May-12 15:23:24
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Re: Wrong market classification should be market 2??


[re: m0aur] [link to this post]
 
BT cannot reclassify exchanges - that can only be done by OFCOM. BT Wholesale are prohibited from reducing prices on exchanges until OFCOM allow it.

jelv

Plusnet user since November 2001
Standard User RobertoS
(sensei) Sun 13-May-12 15:56:24
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Re: Wrong market classification should be market 2??


[re: Rich_T] [link to this post]
 
...the last major market review was back in 2010, and apparently there will be no more as its now down to the customer to request a change.
? Where does that come from? OfCom decide Market Classifications, when they are bored looking at the river.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User m0aur
(committed) Sun 13-May-12 17:28:04
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Re: Wrong market classification should be market 2??


[re: jelv] [link to this post]
 
My mistake, your fault! - Either way, a waste of time chasing PN.

Support - http://img52.imageshack.us/img52/9499/supportne.jpg
Fora - Where everybody knows everything - Everyone else knows nothing!
Standard User martinsq
(learned) Tue 15-May-12 23:16:41
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Re: Wrong market classification should be market 2??


[re: m0aur] [link to this post]
 
I may be mistaken, but PlusNet will not give you lower price on Market 2, only on Market 3.

However, Talk Talk currently offers 12mth half price deal,
and PlusNet should match it if you threaten to switch....(but don't !)
Regards,
Martin
Standard User Oldjim
(fountain of knowledge) Tue 15-May-12 23:22:42
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Re: Wrong market classification should be market 2??


[re: martinsq] [link to this post]
 
You are mistaken
Standard User RobertoS
(sensei) Wed 16-May-12 08:03:59
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Re: Wrong market classification should be market 2??


[re: martinsq] [link to this post]
 
And they shouldn't.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User Wagstaff
(committed) Wed 16-May-12 10:10:07
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Re: Wrong market classification should be market 2??


[re: martinsq] [link to this post]
 
In reply to a post by martinsq:
I may be mistaken, but PlusNet will not give you lower price on Market 2, only on Market 3.

When the pricing changed on Market 2, my monthly outlay to Plusnet moved from £14.49 to £7.99 - a big drop, percentagewise.

Wagstaff


"Expect nothing, and you'll never be disappointed."
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