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Standard User joconnell
(experienced) Tue 19-Jun-12 23:42:40
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FTTC in Hertford


[link to this post]
 
According to Plusnet fibre information pages, fibre won't be available until 31st December 2012, yet according the Openreach fibre page, orders are being accepted. Can anyone at PN comfirm which information is correct?
ISP Representative orbrey
(isp) Wed 20-Jun-12 09:56:32
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Re: FTTC in Hertford


[re: joconnell] [link to this post]
 
Depends on which exchange in Hertford you're connected to, and further from there which DP (distribution point, the green boxes) you're connected to as well. The upgrades are done at the green box so different areas will get fibre at different times, even where people are connected to the same exchange.

Your best bet is to put your phone number into the checker at http://www.dslchecker.bt.com/adsl/adslchecker.welcome - if it offers you an estimated speed for FTTC then you'll be able to place an order for it.

Hope that helps explain.

Regards,

Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User joconnell
(experienced) Wed 20-Jun-12 13:52:45
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Re: FTTC in Hertford


[re: orbrey] [link to this post]
 
In reply to a post by orbrey:
Depends on which exchange in Hertford you're connected to, and further from there which DP (distribution point, the green boxes) you're connected to as well. The upgrades are done at the green box so different areas will get fibre at different times, even where people are connected to the same exchange.

Your best bet is to put your phone number into the checker at http://www.dslchecker.bt.com/adsl/adslchecker.welcome - if it offers you an estimated speed for FTTC then you'll be able to place an order for it.

Hope that helps explain.
Thanks, guess I'll just have to keep checking then


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