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Standard User mnbvcxz
(regular) Wed 10-Oct-12 15:58:06
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Plusnet extra how much is streaming throttled? Thanks


[link to this post]
 
I'm on a bt only exchange with eclipse 20gb peak time allowance a month. My bt landline is at the end of contract so I though I might move to plus.net extra with 60gb a month. More allowance, save a bit, and in year hopefully move to a fibre product (fingers crossed it comes).

The idea is people would then be more free to use the iplayer and other online video services. But if it is throttled right back at peak times then this will be fairly pointless.

http://www.plus.net/support/broadband/speed_guide/tr...
says streaming is "slowed down" but gives no indication of how much by.

but
http://www.plus.net/support/broadband/speed_guide/do...
(clicking on plusnet extra) says everything runs at line speed all day apart from piracy and ftp.

and
http://www.plus.net/support/broadband/speed_guide/br...
make no mention of streaming being slowed down (or prioritized)

So I thought I would ask. What in practice do people on a bt exchange using plusnet extra find peak time speeds are like? Usable? Or slowed down so much as to make streaming unusable.

Thanks
ISP Representative chrisparr
(isp) Wed 10-Oct-12 16:17:15
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Re: Plusnet extra how much is streaming throttled? Thanks


[re: mnbvcxz] [link to this post]
 
http://www.plus.net/support/broadband/speed_guide/tr...
says streaming is "slowed down" but gives no indication of how much by.


The blue table on that page is wrong and we're planning on updating it.

http://www.plus.net/support/broadband/speed_guide/do...
(clicking on plusnet extra) says everything runs at line speed all day apart from piracy and ftp.


That's recently been updated so is correct, there are no rate limits on streaming but there is still traffic prioritisation as per the "How is traffic prioritised?" table on this page.

http://www.plus.net/support/broadband/speed_guide/tr...

You'll see from there that streaming is in Gold, that's the second highest queue for traffic behind Titanium (gaming, VoIP).

Chris Parr
Plusnet Support Team
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User jelv
(knowledge is power) Wed 10-Oct-12 16:30:03
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Re: Plusnet extra how much is streaming throttled? Thanks


[re: mnbvcxz] [link to this post]
 
This is due to stupid OFCOM rules. Because VoIP and gaming are prioritised above streaming Plusnet had to show that streaming was a lower priority. If there was another 9/11 and everyone in the UK was trying to watch live news reports the management might kick in. Other than something as extreme as that, streaming is fine at all times.

jelv

Plusnet user since November 2001


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Standard User mnbvcxz
(regular) Thu 11-Oct-12 00:52:26
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Re: Plusnet extra how much is streaming throttled? Thanks


[re: mnbvcxz] [link to this post]
 
Thank-you for the replies. Remarkable quick. Very helpful if a little disconcerting.

I have now put in an order so I will see how they go.

Thanks
ISP Representative chrisparr
(isp) Wed 17-Oct-12 08:58:36
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Re: Plusnet extra how much is streaming throttled? Thanks


[re: mnbvcxz] [link to this post]
 
You'll see that the incorrect blue table on the first link has now been removed.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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