I know the process of going from MAAF to Plusnet is a trivial one - there's been a thread on Plusnet's own forums about it.
We worked out yesterday that plusnet is cheap than MAAF on ADSLL and offer more or less the same which is strange,.
As for whether he needs to swap ADSL first, or go direct to fibre, is probably a question that only PN can answer for themselves. Is he planning on taking the phone service from Plusnet too, or just the broadband? I don't think it makes odds either way, but it is another aspect to consider.
He will have to get hold of them, it is the same call centre anyway, thankfully in the UK.
It just be broadband. a couple of weeks back we was trying to work out what was best for him. He is with BT for phone and at the time we did not realise that Plusnet did fibre only without phone. so we worked out that going to BT
for both was the best way.
Anyway after i found out from a forum, it could have been TB that plusnet also do FTTC as a single option we decided to have a look at the options again and worked out that he would be better off staying with Bt for phone and changing to plusnet for fibre.
The router is the technicolor TG582N. The one used for fibre, IIRC, has a special firmware to turn one of the LAN ports into a WAN PPPoE port.
So another fudge just like sky and talk talk routers.
Maybe he be better to buy his own, a TP-link would do fine or a netgear.
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