Im seriously considering switching from My current provider Little Big One on digital region to plus net Obviously on Openreach.
Main reason im considering the switch is because im currently paying them £35 a month for their faster package and plusnet offer this for 19.99 my current ISP is unlimited but i can get used to plus nets 250 Gig Peak /UL Off Peak downloads. The second reason LBO's support is quit shocking they are nice enough and do try but they have no control at all and have to get every little thing done by digital region which after been with an ISP like sky & VM were they can sort most things out while on the phone with you and not takeing an average of 42 hours it gets a bit tedious. They also keep lowering my speed down to like 45meg claiming due to stability problems but i hardly call 1 disconnection a day that much of a stability problem then i have to mess about again some times taking 72hours to get them to raise it back up (everything on the digital region is done manually so its not some DLM putting me down its them manually editing my profile have even been told this)
Anyway to the point I asked a few questions on plusnets chat and they seamed to answer most questions very quick and well answered already an improvement on LBO's Customer Service. But one answer seamed to bother me because they did not elaborate why.
My current sync is 70000/24869 (digital region do speeds as fast as your line can go with a max upload of 30meg)
But the plus net checker (i presume uses the BT wholesale checker) says i can get 58/20 i know my upload would go down to 20 but when i asked she also said my download speed would drop to 58 because thats all id be able to get with them but did not say why there would be such a drop id of thought if i can get 70 now (all be it with 1 disconnection a day) i should be able to get it with them.
Is this true or would i still get what i get now (except for the upload) or would it indeed drop to 58 if so why? The BT checker also says i can only get 6meg on ADSL2+ but i used to get 12 so id presume the FTTC checker would be the same just because it predicts something still might get more.
Also can anyone confirm plusnet use BT wholesale for their phone service as im thinking about switching that at the same time but dont want it to be full LLU they have some good deals on for fiber extra with phone.
Sorry for the little essay as always i appreciate any help
Edited by acpsd775 (Thu 01-Nov-12 23:27:08)