I currently have my phone service and broadband with Be.
I've obtained my MAC code from BE and given it to Plus.net who've given me a provisional FTTC installation date within about 14 days. Plus.net say that after that's installed my phone service will be transferred about 14 days after that.
That all seems pretty straightforward. But BE are confusing me and I need your advice with whats best.
BE tell me if I give them 30 days notice I'll owe them nothing. I don't seem to be able to do that because Plus.net are installing FTTC in 14 days! So they say I will have to pay £40 approx for an express cancellation charge. They also say that they will keep on charging me until I cancel the service.
I want as small an interruption as possible. So because I can't use their 30 day service I should cancel BE on the day the FTTC is provided by Plus.net or should I cancel now? Or cancel after everything is moved. I really don't know what to do for the best!