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Standard User Routefinder
(experienced) Thu 22-Nov-12 00:43:49
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BT Speedtester failing


[link to this post]
 
Hi All

I do not recall having trouble with the BT Speedtester for some time but the two or three times I have tried it has failed at the point where it says "uploading results to server".................it seems to stall and then report that has errored out.

Is it OK for you and if so just why I am getting this end result??? frown
ISP Representative chrispurvey
(isp) Thu 22-Nov-12 10:33:25
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Re: BT Speedtester failing


[re: Routefinder] [link to this post]
 
I've not seen any reported issues, can you try at http://speedtest.btwholesale.com/ and then run further diagnostics if you still get the error.

Chris Purvey
Plusnet Support Team
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Bald_Eagle1
(committed) Thu 22-Nov-12 18:57:48
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Re: BT Speedtester failing


[re: Routefinder] [link to this post]
 
I got that problem when I allowed a Java update.

Reverting to Version 6 Update 31 (build 1.6.0_31-b05) cured the problem.

I now have auto updates turned off.


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Standard User martinsq
(regular) Thu 22-Nov-12 20:47:25
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Re: BT Speedtester failing


[re: Bald_Eagle1] [link to this post]
 
The speedtester.bt.com has not worked for me for months now, though their BETA test does.
Is that normal now ?

The wholesale test did work, but not the furter analysis .. frown

Edited by martinsq (Thu 22-Nov-12 20:49:19)

Standard User reserved
(fountain of knowledge) Thu 22-Nov-12 21:39:13
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Re: BT Speedtester failing


[re: martinsq] [link to this post]
 
I find the bt speedtester very unreliable, tried it just now & it failed on "test 1"

Wholesale test worked ok!

Dennis
plusnet value & talkanytime

Edited by reserved (Thu 22-Nov-12 21:41:38)

Standard User RobertoS
(sensei) Thu 22-Nov-12 23:22:13
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Re: BT Speedtester failing


[re: reserved] [link to this post]
 
I've just run it and got
Download speedachieved during the test was - 44.58 Mbps
For your connection, the acceptable range of speeds is 12 Mbps-0 Mbps.
IP Profile for your line is - 51.8 Mbps

Upload speed achieved during the test was - 9.86Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I did have a spell for many months when it did the hanging at the sending to server stage, and also more recently for quite a while it didn't actually upload anything, (watching NetWorx graph), then hung.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Thu 22-Nov-12 23:24:21)

Standard User Routefinder
(experienced) Fri 23-Nov-12 23:47:52
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Re: BT Speedtester failing


[re: Bald_Eagle1] [link to this post]
 
Thanks for the feedback.

The BT Wholesale site tester is Flash based and runs fine smile

My Java version is 6 Update 35 (Build 1.6.0._35-b10) and yes the updater nags me to update to Java 7 but I have read various reports that 7 is not really market ready...though some of the exploits reported are a challenge to Java 3 to 6 version. Having said that I do not recall the last time I allowed and auto update as 7 has been pushed for many months.


Other Java based web apps like TBB speedtester are also AOK so still a mystery as to why the BT does not play the game???
Standard User techguy
(committed) Sat 24-Nov-12 00:03:15
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Re: BT Speedtester failing


[re: Routefinder] [link to this post]
 
You can also try Java 6 Update 37 which is available from this link http://www.java.com/en/download/manual_v6.jsp

If you are having speed problems you need to try to get the Java one working as BT won't accept readings from that beta one as evidence of an issue, it does nothing more than the TBB tester and speedtest.net which is do a basic download and upload test.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale)
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User Routefinder
(experienced) Sat 24-Nov-12 00:12:23
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Re: BT Speedtester failing


[re: Routefinder] [link to this post]
 
I tried the "Further Diagnostics" and though it seemed to stall I eventually got a page very much like the BT speedtester I opening with the question about

Got these figures

1. Best Effort Test: -provides background information.

Download Speed
3.11 Mbps

0 Mbps 4 Mbps
Max Achievable Speed

Download speedachieved during the test was - 3.11 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 3.38 Mbps

2. Upstream Test: -provides background information.

Upload Speed
0.73 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 0.73Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

So just need to check that PlusNet have the IP profile AOK smile Edit ~ says 3.3 so PlusNet round down...............though I think I always knew that :lol:

Edited by Routefinder (Sat 24-Nov-12 00:17:41)

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