This has been posted on the plus net forums but thought I'd make a post here just to see if anyone has a better idea.
Had fibre estimated at 71Mbps. I'm less than 100metres from my cabinet (confirmed by BT). When connected I was getting about 49Mbps download speeds but my current line speed on the plusnet site was showing up as 78Mbps.
Currently my IP Profile is set to 52mbps according to speedtester.bt.com
I raised a fault with plusnet and they sent out a BT engineer.
He tested the line and pair quality, and all came back positive. He informed me my BT cabinet is ~100m away, so very close. He then connected his little machine to the master socket and with help from his colleagues tested the line by pushing 80mbps-100 down the line but the tests still came back at around 50mbps. He said rewiring the house would not help as it's fine as it is, and that's all that my line is capable of.
Plusnet then arranged for a second engineer visit as they obviously didn't buy what he said. 2nd BT engineer came around and tested some more. He said he managed to bump it to 60Mbps. He went down to the cabinet and tested there and his words were that he gets 80Mbps there, but by the time it gets to my house (less than 100m away) the speed has significantly dropped. He said the thinks there's some problems with the wires, and that everyone connected to it would probably be getting lower speeds, and that all the wires connected to the cabinet probably need to be replaced. He said he'll send off his report.
Does anyone know if BT will do anything about this? And how long it'll take?
Edited by relax24 (Fri 14-Dec-12 11:36:55)