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Standard User WelshWArrior
(experienced) Tue 18-Dec-12 11:37:50
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New Product signup


[link to this post]
 
If Bob or someone could answer I'd be very grateful.

My Billing date is 21st Dec and I'm really eager to signup for the new unlimited package. Is that something i can do tomorrow morning as soon as website is updated? I assume the package would update on my billing date?

Thanks

ISP Representative chrisparr
(isp) Tue 18-Dec-12 11:39:53
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Re: New Product signup


[re: WelshWArrior] [link to this post]
 
Once the website is updated and the products released, you'll be able to use the normal product change tool on our website to request it. This would happen on your next billing date.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User WelshWArrior
(experienced) Tue 18-Dec-12 11:42:22
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Re: New Product signup


[re: chrisparr] [link to this post]
 
That's great - thanks Chris.

Nice early Christmas present from Plusnet wink


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Standard User adslmax
(fountain of knowledge) Tue 18-Dec-12 11:49:08
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Re: New Product signup


[re: WelshWArrior] [link to this post]
 
What time is the new website up and running from tomorrow ? I believed the site will be down from 9pm tonight but don't know how long for ?

plusnetADSL2+15.7 Meg
ISP Representative chrispurvey
(isp) Tue 18-Dec-12 11:52:29
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Re: New Product signup


[re: adslmax] [link to this post]
 
It should be up from around 7am, if for any reason there are any issues we'll update our service status page.

Chris Purvey
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User WelshWArrior
(experienced) Tue 18-Dec-12 11:53:26
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Re: New Product signup


[re: chrispurvey] [link to this post]
 
7am it is then smile

Standard User adslmax
(fountain of knowledge) Tue 18-Dec-12 11:56:57
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Re: New Product signup


[re: WelshWArrior] [link to this post]
 
7am will be heavily signing up or otherwise the site will crashed down - is there any restrict request per day for to sign up ? Will the system cope with it ?

plusnetADSL2+15.7 Meg
Standard User Oldjim
(fountain of knowledge) Tue 18-Dec-12 12:18:52
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Re: New Product signup


[re: adslmax] [link to this post]
 
Considering how small a proportion of the user base are even aware of it the answer has to be no problems are expected
Standard User bgriffiths
(committed) Tue 18-Dec-12 18:26:39
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Re: New Product signup


[re: Oldjim] [link to this post]
 
In reply to a post by Oldjim:
Considering how small a proportion of the user base are even aware of it the answer has to be no problems are expected

....added to those (like me) who know about it but are still wondering how they are going to get anywhere near their 60Gb allowance and therefore aren't bothered, the proportion becomes even smaller.

hmm - on the other hand I've got both kids home from uni tomorrow, maybe I do need to rethink....

My Broadband Speed Test
Standard User RobertoS
(sensei) Tue 18-Dec-12 18:58:27
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Re: New Product signup


[re: bgriffiths] [link to this post]
 
And if you sign for 12 months Unlimited is £2 per month cheaper than now. Non-contract would be silly. Your billing date is?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

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