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Standard User omgFTTC
(regular) Thu 20-Dec-12 22:19:04
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Hmmm ok Just sign up after major headache with TT


[link to this post]
 
Can someone at Plusnet confirm my order.


***********************
Your phone order
We'll arrange for your phone service to be switched to us. This will take 2-3 weeks.

Your broadband order
Once your phone service has been switched to us, your broadband service will also be switched. This usually happens on the same day. Your broadband should carry on working with your current provider until the switch is completed.
If you haven't already, you'll need to let your current broadband and phone provider know you're moving to us.

Your Plusnet Fibre broadband order
We'll arrange for your fibre broadband service to be installed. This will happen on one of the dates you've chosen:
31/12/2012 AM
31/12/2012 PM
01/01/2013 AM
If your preferred appointment date isn't available , we'll call you within a week to make alternative arrangements.
***************************

not looking for more delays, just signed up tonight for fibre and phone, if it saves any hassle can I change to fibre only?

Is there a way to edit new order to fibre only and take off phone?

Edited by omgFTTC (Thu 20-Dec-12 22:42:02)

Standard User RobertoS
(sensei) Thu 20-Dec-12 22:54:00
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Re: Hmmm ok Just sign up after major headache with TT


[re: omgFTTC] [link to this post]
 
Might be a faster response in the Community forums. (Log in to our Plusnet account and look on the right hand side near the top). Then click the Forum link in the same area, and » Help and Support » Other Queries.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User omgFTTC
(regular) Thu 20-Dec-12 23:01:06
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Re: Hmmm ok Just sign up after major headache with TT


[re: RobertoS] [link to this post]
 
Thank you Robert will do that smile

Edited by omgFTTC (Thu 20-Dec-12 23:12:06)


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