I have noticed buffering when trying to use services like Netflix, youtube, NowTV. I have tried all the usual things like using a wired connection, diferent devices etc. I believe that cable can be a bit 'laggy' with thinkgs like gaming, streaming etc?
The VM cable service is a bit the same as the FTTC service that Plusnet offer in the way it is laid out at the customer end.
Neither provide cable all the way to you, even though Virgin like you to think they do. It is fibre to a Virgin node, or to an Openreach FTTC cabinet. Then Virgin use co-ax cable to their smaller distribution cabinets and onward to you, and Openreach use the existing "BT" phone wires from the cabinet to you.
The ways the data is passed over the fibre and the wires are totally different.
Cable is not inherently laggy for anything. It is just the same as with ordinary ADSLx broadband - it depends how much capacity per customer the ISP provides. The sort of problems you are getting are down simply to Virgin not providing enough capacity in your area.
Plusnet do not have any allowance limit on their unlimited package, nor do they throttle anyone down to a low speed for P2P at any specific time. They used to, like many ISPs, but that was ditched on 19 December with the new packages.
However they do use traffic management, designed to avoid the troubles you have. Gaming, VOIP, iPlayer type streaming are given priority over P2P in a flexible sort of way. The best thing is for you to read this explanation
IIRC they do provide McAfee free, but anyone using that is crackers. What IS system do you use now?
They don't provide web space, but they do provide email. I don't believe in any ISP's provision of either, as in general it is an add-on just to keep people happy. I think it is far better to get these yourself, and then your web space email address carry on unchanged whenever you migrate between ISPs. Have a read of this page
. (The numbers are a tiny bit out at the moment, but follow the link on that page to get to the site for the latest).
Re Plusnet themselves, I used to rate them quite poorly a couple of years ago and earlier. That opinion has completely reversed.
I wanted FTTC when it came to my area, but I was on O2 LLU and they don't do it. I moved to IDNet for FTTC in Feb 20111 because of their reputation. That was fine but expensive, so I held my breath and moved to Plusnet in February this year. I got more for considerably less. I have not regretted it for a minute.
Eleven months in, I have just upgraded to the new package, tieing myself in for another 18 months. 'Nuff said? (I am only a light user, no P2P, so you might want other opinions on that, but you don't see many complaints).
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
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