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Standard User Bah_Humbug
(newbie) Wed 09-Jan-13 10:48:44
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Problems with PN


[link to this post]
 
Does PN have a problem? Have been having frequent dropouts since Saturday and it is impossible to get through by phone.
Standard User bgriffiths
(committed) Wed 09-Jan-13 11:00:44
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Re: Problems with PN


[re: Bah_Humbug] [link to this post]
 
Not had any problems here. Modem has been sync'd constantly for 41 days since I joined (itself a record for my line), with only one reconnect 22 days ago.

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ISP Representative orbrey
(isp) Wed 09-Jan-13 11:54:16
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Re: Problems with PN


[re: Bah_Humbug] [link to this post]
 
Hi there,

That sounds more like a line fault than a problem, I'd recommend runnning through the faults wizard at http://faults.plus.net as that'll take you through the necessary checks and raise it through to our faults team.

Regards,

Matthew Taylor
Plusnet Customer Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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