I was put on PN 40/10 in error. I informed PN and they put correct 80/20 profile 1 week later. I have since been consistently getting 63mbps/ 17mbps all week.
On Sat I tried to replace supplied router with my tplink1043 cos it has 1gig ports. Although i was told it would work, I spent couple of hours: got it to connect but really slow performance so took it out and reinstalled supplied router.
Since then my dload speeds are back down to 34mbps I have raised another fault ticket). My phone was also switched over today so I wonder if that had anything to do with speed decreasing?
Does rebooting modem/ or router cause speeds to drop from 63mbps to 34mbps?
Anyone know how to configure tplink 1043 as router?
Does phone switch affect broadband dload speed?
I was pleased with response to my first issue of being put on incorrect speed but think PN could be more proactive in resolving these issues. I suspect I would still be on the slow speed if i hadnt noticed.
I was also happy with OR engineer who was thorough and explained everyhthing to me. Maybe letting them know what has actually been ordered would mean incorrect packages (80/20 or 40/10) could be prevented at time of install?