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Standard User cheshire_man
(knowledge is power) Wed 30-Jan-13 22:24:04
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Usage allowance question


[link to this post]
 
Our son has just gone live on Plusnet - ordered in early December. He has a monthly allowance of 60Gbytes (8am to midnight, midnight to 8am is 'free'). Is that 60Gb both uploads and downloads, or just downloads (as with my ISP, Eclipse)?

Tony
Standard User Apprentice
(knowledge is power) Wed 30-Jan-13 22:40:44
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Re: Usage allowance question


[re: cheshire_man] [link to this post]
 
Downloads plus uploads count towards the monthly usage.

Alastair

omadasafisho
Standard User cheshire_man
(knowledge is power) Wed 30-Jan-13 22:49:27
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Re: Usage allowance question


[re: Apprentice] [link to this post]
 
Thank you.

Tony


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ISP Representative KellyD
(isp) Wed 30-Jan-13 22:53:01
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Re: Usage allowance question


[re: cheshire_man] [link to this post]
 
BTW, make sure you check our website again. We launched an Unlimited product in Mid December. That may be better!

Kelly Dorset
Plusnet
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User cheshire_man
(knowledge is power) Wed 30-Jan-13 23:13:23
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Re: Usage allowance question


[re: KellyD] [link to this post]
 
As I said in my original post he's already on Plusnet BB+phone, ordered in early December when he and his wife moved into their new property in Kent. The telephone went live about 2 weeks ago, and the BB went live on Monday (28th) so I guess he has no option for the time being but to stay on the product he's on.

Tony
ISP Representative KellyD
(isp) Wed 30-Jan-13 23:14:16
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Re: Usage allowance question


[re: cheshire_man] [link to this post]
 
He'll be able to account change over to the new product if it suits. Definitely worth a look. smile

Kelly Dorset
Plusnet
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User jelv
(knowledge is power) Wed 30-Jan-13 23:18:46
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Re: Usage allowance question


[re: KellyD] [link to this post]
 
However in doing so he might lose any introductory discount - but talking to the customer options team he might be able to come to a satisfactory arrangement. wink

jelv

Plusnet user since November 2001
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