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Standard User tarren
(member) Sat 02-Feb-13 06:13:32
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Cost


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Hi,

I'm in the process of signing up with Plusnet, but am a bit confused about the price.

I was informed first months payment £31.46 would be taken , but £33.46 taken.

Informed monthly payment would be £25.47 but my welcoming email states £35.97 per month.

Is this normal for Plusnet?

BT
Standard User camieabz
(sensei) Sat 02-Feb-13 11:11:13
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Re: Cost


[re: tarren] [link to this post]
 
Do you have a phone package too, and if so, have you checked the add-ons and the itemised bill?

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Standard User nuke_me
(committed) Sat 02-Feb-13 11:40:04
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Re: Cost


[re: tarren] [link to this post]
 
I think we need to know a bit more of what packages you want, ADSL, FTTC, Phone package, addons.

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Standard User astateoftrance
(newbie) Sat 02-Feb-13 11:40:56
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Re: Cost


[re: tarren] [link to this post]
 
Did you also get a email confirming your 50% discount on the broadband? I also just signed up to Plusnet (monday) and it states the normal non discounted amount in the 'welcome email' but I had another email confirming the discount.

My first months payment was the correct amount, which in my case was £32.47.. the following months should then be £26.something for 12 months. this is for unlimited broadband and anytime calls.

Edited by astateoftrance (Sat 02-Feb-13 11:43:34)

Standard User tarren
(member) Sat 02-Feb-13 13:23:54
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Re: Cost


[re: tarren] [link to this post]
 
Hi,

My package consists of;

BB 50% discount.....£6.49
Line rental.........£13.99
Talk Anytime........£4.00
Caller Display......£0.99
Total...............£25.47

Well, I've just contacted Plusnet and the little girl assures me I'll only pay £25.47, just seems a bit confusing, hope she's correct.

Thank you all for your replies.

BT

Edited by tarren (Sat 02-Feb-13 13:47:06)

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