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Standard User Oliver341
(knowledge is power) Tue 05-Feb-13 14:23:33
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Phone Book


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Does switching line rental from BT to Plusnet automatically cancel deliveries of paper copies of the BT Phone Book?

Oliver.
Standard User Apprentice
(knowledge is power) Tue 05-Feb-13 15:58:49
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Re: Phone Book


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
Does switching line rental from BT to Plusnet automatically cancel deliveries of paper copies of the BT Phone Book?

http://www.thephonebook.bt.com/publisha.content/en/f...

Alastair

omadasafisho
Standard User Oldjim
(fountain of knowledge) Tue 05-Feb-13 17:50:35
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Re: Phone Book


[re: Oliver341] [link to this post]
 
I was still receiving them after switching but I haven't had one since the 2010/11 issue so perhaps it has changed


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Standard User Oliver341
(knowledge is power) Tue 05-Feb-13 19:20:08
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Re: Phone Book


[re: Apprentice] [link to this post]
 
In reply to a post by Apprentice:
http://www.thephonebook.bt.com/publisha.content/en/f...

"alternatively you can contact your own service provider, who may be able to provide you with your local Phone Book free of charge".

Does anyone know if Plusnet offer such a service, or do Plusnet line rental customers have to pay BT the full £11 if they want a paper Phone Book?

Oliver.
Standard User Apprentice
(knowledge is power) Wed 06-Feb-13 08:51:38
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Re: Phone Book


[re: Oliver341] [link to this post]
 
Don't know about Plusnet but when I queried my new service supplier for calls+line rental about a Phone Book the answer from CS after a couple of minutes checking was no they didn't supply a phone book.

Alastair

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Standard User simon194
(committed) Wed 06-Feb-13 10:10:22
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Re: Phone Book


[re: Apprentice] [link to this post]
 
I'm with Sky and I still get a new phone book delivered every couple of years and my parents are with Plusnet and got a new phone book a while back.
Standard User NilSatisOptimum
(committed) Wed 06-Feb-13 10:18:14
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Re: Phone Book


[re: simon194] [link to this post]
 
Same here as simon194, with regards to Sky.

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Standard User kasg
(fountain of knowledge) Wed 06-Feb-13 11:37:04
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Re: Phone Book


[re: simon194] [link to this post]
 
There's "a while back" and "a while back". I thought I was still getting them but I don't think I've had one for a couple of years. It could be that the systems used for the distribution of them take a while to be updated with supplier moves.

Kevin

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Standard User TLM
(legend) Wed 06-Feb-13 15:28:43
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Re: Phone Book


[re: Oliver341] [link to this post]
 
Hasn't for me. I received one yesterday, at least a couple of months after quitting BT. Thought it was annoying and a waste, actually, as since the advent of the internet, I've never wanted a phone book, and believed I was already unsubscribed. I don't like all this stuff coming through the door, only to go straight in the dustbin. They're not such giant doorstops as they used to be, but still a waste, when the customer has never wanted or requested one.

T.
Standard User splodgit
(newbie) Wed 06-Feb-13 15:40:17
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Re: Phone Book


[re: Oliver341] [link to this post]
 
I have been with TalkTalk Business for the past two years and I still get the BT Phone Book and I'm still listed in it. I'm a happy splodgit.
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