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Standard User Spud2003
(fountain of knowledge) Thu 14-Feb-13 08:37:46
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Upgrade ADSL to Fibre During Contract?


[link to this post]
 
If I take out a 12 month contract for "Unlimited Broadband" using ADSL and during the twelve month period my area gets FTTC enabled will Plusnet let me migrate from the ADSL contract to Plusnet's fibre package without any penalty fee?
Standard User RobertoS
(sensei) Thu 14-Feb-13 08:54:15
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Re: Upgrade ADSL to Fibre During Contract?


[re: Spud2003] [link to this post]
 
Depends what you call a penalty fee.

You will not be charged to upgrade, but if you are still within a discount period, such as half price for six months, you would lose the discount.

Upgrading to a different product cancels the existing one to which the discount is being applied.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.3/15.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User pcoventry76
(knowledge is power) Thu 14-Feb-13 11:57:23
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Re: Upgrade ADSL to Fibre During Contract?


[re: RobertoS] [link to this post]
 
Which to be fair taking into account their prices is not a bad thing anyway.


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Standard User jelv
(knowledge is power) Thu 14-Feb-13 13:01:45
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Re: Upgrade ADSL to Fibre During Contract?


[re: RobertoS] [link to this post]
 
To add to that:

You'd also start a new contract of the minimum contract length for fibre.

If you are in a position where you'd lose a discount a discussion with the Customer Options Team is very likely to be fruitful. wink

jelv

Plusnet user since November 2001
Standard User pcoventry76
(knowledge is power) Thu 14-Feb-13 19:01:20
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Re: Upgrade ADSL to Fibre During Contract?


[re: jelv] [link to this post]
 
18 months for Fiber I believe. ?
Standard User RobertoS
(sensei) Thu 14-Feb-13 20:53:32
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Re: Upgrade ADSL to Fibre During Contract?


[re: pcoventry76] [link to this post]
 
Plusnet don't have fiber products tongue.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.3/15.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User pcoventry76
(knowledge is power) Fri 15-Feb-13 12:17:36
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Re: Upgrade ADSL to Fibre During Contract?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Plusnet don't have fiber products tongue.


they do now tongue
Standard User ian72
(knowledge is power) Fri 15-Feb-13 12:43:25
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Re: Upgrade ADSL to Fibre During Contract?


[re: pcoventry76] [link to this post]
 
Is it weetabix?
Standard User kasg
(fountain of knowledge) Fri 15-Feb-13 13:33:02
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Re: Upgrade ADSL to Fibre During Contract?


[re: ian72] [link to this post]
 
Is this whole American/British spelling thing lost on everyone? Or have I lost the plot?

Kevin

plusnet Unlimited Fibre
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User ian72
(knowledge is power) Mon 18-Feb-13 08:50:18
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Re: Upgrade ADSL to Fibre During Contract?


[re: kasg] [link to this post]
 
I lost the plot with someone the other day as in a professional document they spelt centre as center - just so wrong...
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