Last September I purchased a new faceplate ( the type where you no longer need filters) and my speed and stats improved considerably to:
bandwidth up/down 1.197 14.634
line att up/down 16.5 30.5
sn margin up/down 5.8 3.5
Approx late December I was disconnected and when I reconnected my speed was set to about 10 rather than 14. My stats from the master test socket are now:
bandwidth up/down 1.187 10.503
line att up/down 15.9 30.5
sn margin up/down 6.0 9.6
There is hardly any difference with the faceplate on and all phones plugged in:
bandwidth up/down 1.211 10.495
line att up/down 15.8 30.5
sn margin up/down 5.9 9.4
It seems to be the SNR that has changed, can I ask Plusnet to reset this? The phoneline in my house a has a long run from the front of the property to the room at the back where the master socket is. Would it help me to pay and have BT move the master to the front of the house where the cable enters the property? I have checked my SNR over 24 hours and there seems to be no change in the evenings.
Found out I will not be able to get fibre (thanks BT ) so really want to get the most out of what I can get! Any help gratefully received.