I had a new broadband service activated on 27/02/13
It seems Plusnet have provisioned this as a 'ADSL' service rather than 'ADSL2+' on the 21cn BT network.
I state ADSL as the router is syncing in G.DMT mode rather than ADSL2+ mode, the router is set to Multimode so should negotiate the best connection available.
I have been waiting for a week now for a simple change to be made to rectify this issue, when I chased this they said it takes a 7 days which has now passed.
I'm not sure if anyone could push this along?