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Standard User Edge_Effect
(newbie) Thu 04-Apr-13 21:21:29
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FTTC to FTTC migrations and brand of router supplied?


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Was contacted by a Plusnet sales representative today after filling out a enquire form asking about if there would be any issues of migrating from another FTTC provider (in my case BT Infinity) to their Unlimited fibre package? he said the order would go through without any problems and everything should be transferred over without issues. I'd read the below thread "Fibre migration - mixed messages!" before asking the question, It's now left me more confused. So is there an issue migrating from FTTC to anther FTTC provider or not? was also told the wireless router supplied would be a Netgear, have they change recently from Technicolor?
Administrator MrSaffron
(staff) Thu 04-Apr-13 21:59:47
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: Edge_Effect] [link to this post]
 
BT wholesale to BT wholesale provider should be fine, its when its the full LLU of TalkTalk and Sky that I believe the issues exist.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Edge_Effect
(newbie) Thu 04-Apr-13 22:15:42
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: MrSaffron] [link to this post]
 
Cheers MrSaffron.


Anyone know if they've changed their brand of router supplied? if so what Netgear model is it?


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Standard User Oldjim
(fountain of knowledge) Thu 04-Apr-13 22:22:00
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: Edge_Effect] [link to this post]
 
It is a Technicolor TG582n
Standard User RobertoS
(sensei) Thu 04-Apr-13 22:27:21
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: Edge_Effect] [link to this post]
 
It used to be a Netgear WNR 1000.

That changed late last year or early this year to a Technicolor 582n. I'm not aware of it changing again since, and the setup guide on the website describes the 582n.

My FTTC >> FTTC migration from IDNET went without a hitch in February 2012. My phone line when on IDNet was and still is with BT.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Thu 04-Apr-13 22:28:07)

Standard User Edge_Effect
(newbie) Fri 05-Apr-13 17:18:26
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: Oldjim] [link to this post]
 
In reply to a post by Oldjim:
It is a Technicolor TG582n



Wonder why I was told it would be a Netgear then? , I even questioned him about this when he said it, again was told "yes it's a Netgear". Perhaps a Plusnet rep on here can enlighten me\ us?
ISP Representative KellyD
(isp) Fri 05-Apr-13 17:37:39
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: Edge_Effect] [link to this post]
 
We originally supplied a Netgear WNR1000 with the 40/2 fibre product. Someone's messed up if they've told you it would be a Netgear

Kelly Dorset
Plusnet
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Edge_Effect
(newbie) Fri 05-Apr-13 17:41:48
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Re: FTTC to FTTC migrations and brand of router supplied?


[re: KellyD] [link to this post]
 
In reply to a post by KellyD:
We originally supplied a Netgear WNR1000 with the 40/2 fibre product. Someone's messed up if they've told you it would be a Netgear



Thanks Kelly for your quick response.
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