You can't have O2 or Be line rental if you don't have broadband with them. I get the impression that Be adhere very strictly to that and the only safe move is line first then broadband, or better still a "SIM" (simultaneous) provide. I think you can only do a SIM provide with most ISPs over the phone rather than online, and if you do a two-stage move yourself you don't get the "bundle" free connection deals and suchlike.
O2 seem to give you a week or so grace but if you've given notice for a given date then a cease order would need to go from them to Openreach well in advance of that date.
A mess. One of the reasons I am unlikely ever to move my line away from BT Retail, even though I do lose out on bundle deals. At least, touch wood, I've never had a migration problem. It doesn't help either of you at this point in time though
There do seem to be more hitch-free moves than problem ones. Orbrey and his cohorts also seem good at sorting things out if there is a problem like Bacardii's - and remember Greg, it's only a thought from me that a line cease is what has happened there. Orbrey hasn't had time to look into the issue properly yet.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.