Before I contact Plusnet, I thought I'd post here and ask the question...
My mum is with Plusnet and after reading the postings here, a lot of you spoke of good download speed but at very low upload speed, which turns out that the upload speed has been capped and has to be uncapped manually.
She has around 14meg download speed but for upload, it's around 0.3meg
As she is not computer techie, would it be possible for me to contact Plusnet & give them her username and have them to uncap it for me/my mum?
I am happy to be PM'ed by a Plusnet staff from here and will be happy to share details.