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Standard User XRaySpeX
(eat-sleep-adslguide) Fri 10-May-13 20:21:01
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Re: Finding Plusnet Broadband only


[re: professor973] [link to this post]
 
confused

Done what with Unlimited? Not advertised it? They have for as long as they lifted the cap, 40 or 80GB I thimk.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Oliver341
(knowledge is power) Fri 10-May-13 20:23:15
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Re: Finding Plusnet Broadband only


[re: professor973] [link to this post]
 
In reply to a post by professor973:
They would then struggle to compete with the better ISPs customer service.

How would increasing the price of "broadband only" make them struggle to compete on customer service?

Oliver.
Standard User professor973
(committed) Fri 10-May-13 20:36:32
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Re: Finding Plusnet Broadband only


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
In reply to a post by professor973:
They would then struggle to compete with the better ISPs customer service.

How would increasing the price of "broadband only" make them struggle to compete on customer service?

Quite simply, because there are suppliers that offer no tie-in broadband only and far better customer service for only slightly more money. I would have thought that was obvious.

The difference between genius and stupidity is; genius has its limits.
http://speedtest.net/result/2690543838.png

Edited by professor973 (Fri 10-May-13 20:39:50)


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Standard User Oliver341
(knowledge is power) Fri 10-May-13 20:39:32
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Re: Finding Plusnet Broadband only


[re: professor973] [link to this post]
 
In reply to a post by professor973:
Quite simply, because there are suppliers that offer no tie-in and far better customer service for only slightly more money. I would have thought that was obvious.

Right. But it seems that it isn't viable for them to have at the current price, so increasing the price can't be any worse than withdrawing the product completely.

Oliver.
Standard User professor973
(committed) Fri 10-May-13 20:43:20
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Re: Finding Plusnet Broadband only


[re: Oliver341] [link to this post]
 
That would be getting close to being BT proper, but the way things are going, I think it is heading toward BT or LLU anyway, as hard for others to compete with higher allowances.

The difference between genius and stupidity is; genius has its limits.
http://speedtest.net/result/2690543838.png

Edited by professor973 (Fri 10-May-13 20:56:46)

Standard User RobertoS
(sensei) Fri 10-May-13 20:46:44
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Re: Finding Plusnet Broadband only


[re: Oliver341] [link to this post]
 
Aren't we jumping the gun?

I do a few posts wondering if they are thinking of dropping "broadband only", and discussing margins, and suddenly the broadband only product isn't viable?

I'm sure it is viable. Just less profitable than bundles, as it is for all ISPs.

The question they seem to be asking themselves is the effect on total sign-ups/customer base. That needs to stay high as well, else credibility as a (sort of) stand-alone CP falls.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Fri 10-May-13 20:47:51
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Re: Finding Plusnet Broadband only


[re: professor973] [link to this post]
 
"as her"? OK, it's a typo, but I can't work out what it should say smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Oliver341
(knowledge is power) Fri 10-May-13 20:52:26
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Re: Finding Plusnet Broadband only


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
I'm sure it is viable. Just less profitable than bundles, as it is for all ISPs.

It's so unprofitable they are hiding it from potential customers, even at the risk of losing customers. I would say if there prepared to go that far, it's time to consider making it more viable.

Oliver.
Standard User professor973
(committed) Fri 10-May-13 20:54:07
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Re: Finding Plusnet Broadband only


[re: XRaySpeX] [link to this post]
 
I am talking about keeping unlimited under the counter since the BT takeover. Pretended it did not exist, but was there for those that threatened to leave. Good honest BB.

The difference between genius and stupidity is; genius has its limits.
http://speedtest.net/result/2690543838.png
Standard User professor973
(committed) Fri 10-May-13 20:57:24
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Re: Finding Plusnet Broadband only


[re: RobertoS] [link to this post]
 
Thanks Bob, senior moment corrected.

The difference between genius and stupidity is; genius has its limits.
http://speedtest.net/result/2690543838.png
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