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Standard User Oddball
(fountain of knowledge) Sat 22-Jun-13 17:53:57
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FTTC slowed down a bt


[link to this post]
 
Just been on the phone and raised a ticket. He says the diagnostics reports a fault. Strange as my connection was 67/18 on install last week and now dropped to 55-7/10-13. Pings also increased to the 30's. Been reading about DLM. Could it be that is also causing issues?

Seems OK with no disconnects (other than those I did to see if I could sync higher).

Slightly puzzled.

EDIT: Just read through this thread on DLM. What a stupid way of doing things! Resetting the IPP should be down to the ISP not silly BT Openreach on an engineer request!

---
Rocking at 11-13mbps/1.2-1.4mbps on Be with a 38dB line smile

Edited by Oddball (Sat 22-Jun-13 18:07:47)

Administrator MrSaffron
(staff) Sat 22-Jun-13 18:24:47
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Re: FTTC slowed down a bt


[re: Oddball] [link to this post]
 
Sounds like DLM has slowed down line and added extra interleaving

If its DLM then resetting the IP Profile will do nothing for you at all.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Oddball
(fountain of knowledge) Tue 25-Jun-13 12:29:04
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Re: FTTC slowed down a bt


[re: MrSaffron] [link to this post]
 
My ping dropped on Monday so I reset the modem. Back up to 65/17 or thereabouts. Not quite as high as initially but maybe it will improve within a week or two. Still waiting on fault report as they said there is a fault on the line.

---
Rocking at 11-13mbps/1.2-1.4mbps on Be with a 38dB line smile


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ISP Representative chrispurvey
(isp) Tue 25-Jun-13 16:30:24
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Re: FTTC slowed down a bt


[re: Oddball] [link to this post]
 
Hi Oddball,

Let me know how you get on with this, it certainly does sound DLM related.

Chris Purvey
Plusnet Support Team
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User white43
(committed) Tue 25-Jun-13 18:37:40
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Re: FTTC slowed down a bt


[re: chrispurvey] [link to this post]
 
Sorry to jump in here, rather than start a new thread - I'm getting something similar.

When I was initially connected, I was getting 73mb down. As of this week, I can only now get 61mb. Pings seem to remain the same and I'm being told no fault found by Plusnet.

So what's caused the 12mb drop? Bit annoying really.

Virgin ADSL > F2S > Enta/ADSL24 > O-Bit/Vivaciti > AAISP > Sky > Plusnet
Plusnet Fibre Unlimited
Standard User narz
(member) Tue 25-Jun-13 18:54:00
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Re: FTTC slowed down a bt


[re: white43] [link to this post]
 
Can you try the TBB speed test and see what the result is then?

I find the speedtest.net servers vary more in results, TBB is abit more consistent.

Is it just the 3 days its been on 61Mb? might be worth trying a different gateway by restarting the router.

Plusnet FTTC 72/18Mbps
Standard User white43
(committed) Tue 25-Jun-13 18:56:56
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Re: FTTC slowed down a bt


[re: narz] [link to this post]
 
I don't know when the speeds dropped down to 60-odd, I hadn't done any speed tests for a few months - but it's certainly been down for a few weeks.

The Openreach router has been rebooted several times. How do I try a different gateway?

EDIT : My mistake, you've already answered that.

Virgin ADSL > F2S > Enta/ADSL24 > O-Bit/Vivaciti > AAISP > Sky > Plusnet
Plusnet Fibre Unlimited

Edited by white43 (Tue 25-Jun-13 18:58:12)

Standard User narz
(member) Tue 25-Jun-13 20:18:34
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Re: FTTC slowed down a bt


[re: white43] [link to this post]
 
You can check which gateway you are currently on, here

http://usertools.plus.net/@gateway/

Plusnet FTTC 72/18Mbps
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