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Standard User abhijack
(member) Mon 14-Oct-13 20:38:06
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Early termination fees?


[link to this post]
 
How much will it cost to terminate the fibre broadband contract before expiry?

I am thinking of moving house. Unfortunately in few of the shortlisted addresses there is no fibreoptic broadband availability yet !!
Standard User kasg
(fountain of knowledge) Mon 14-Oct-13 21:34:18
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Re: Early termination fees?


[re: abhijack] [link to this post]
 
http://www.plus.net/info2/legal/price_guide.html

Scroll down to Fibre early termination charges

P.S. first hit on Google for plusnet early termination fees smile

Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Mon 14-Oct-13 21:35:48)

Standard User abhijack
(member) Mon 14-Oct-13 22:32:28
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Re: Early termination fees?


[re: kasg] [link to this post]
 
In reply to a post by kasg:
http://www.plus.net/info2/legal/price_guide.html

Scroll down to Fibre early termination charges

P.S. first hit on Google for plusnet early termination fees smile


thanks mate...

according to that link my monthly early termination charge will be £ 5.75.

am i right in understanding that if i leave when 6 months left on my contract i should pay plusnet:

6 x 5.75 = £ 34.50

and if so does it include phone termination as well?


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Standard User kasg
(fountain of knowledge) Mon 14-Oct-13 23:20:22
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Re: Early termination fees?


[re: abhijack] [link to this post]
 
In reply to a post by abhijack:
am i right in understanding that if i leave when 6 months left on my contract i should pay plusnet:

6 x 5.75 = £ 34.50

and if so does it include phone termination as well?

That's right, as for the phone, it's probably on a monthly contract unless you have taken out Line Rental Saver, in which case there is normally no refund.

Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Mon 14-Oct-13 23:21:20)

Standard User 4M2
(knowledge is power) Mon 14-Oct-13 23:32:58
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Re: Early termination fees?


[re: kasg] [link to this post]
 
In reply to a post by kasg:
In reply to a post by abhijack:
am i right in understanding that if i leave when 6 months left on my contract i should pay plusnet:

6 x 5.75 = £ 34.50

and if so does it include phone termination as well?

That's right, as for the phone, it's probably on a monthly contract unless you have taken out Line Rental Saver, in which case there is normally no refund.


Does this apply also?

"Phone early termination charges
13. Contracted phone packages (after 18th December 2012) are subject to a minimum period of 12 / 18 (with broadband) or 18 (with fibre) months. The following monthly early termination charges apply for customers choosing to end their Plusnet Talk service within this period (Excluding Line Rental Saver customers).

Plusnet Weekends £4.80
...[etc. etc.]"
Standard User RobertoS
(sensei) Mon 14-Oct-13 23:34:12
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Re: Early termination fees?


[re: kasg] [link to this post]
 
Uh uh?
13. Contracted phone packages (after 18th December 2012) are subject to a minimum period of 12 / 18 (with broadband) or 18 (with fibre) months. The following monthly early termination charges apply for customers choosing to end their Plusnet Talk service within this period (Excluding Line Rental Saver customers).
So it depends when he joined. Before 18/12/12 by the sound of it, as 6 months fibre outstanding if that was his contract not just an example.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User abhijack
(member) Tue 15-Oct-13 13:00:27
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Re: Early termination fees?


[re: RobertoS] [link to this post]
 
i joined in january 2013....
planning to move by xmas...

well but in the termination charges there is no mention of with or without phone!!
Standard User 4M2
(knowledge is power) Tue 15-Oct-13 13:15:31
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Re: Early termination fees?


[re: abhijack] [link to this post]
 
You might be able to transfer the Plusnet broadband and phone package to the new address without penalty even if it necessitates a change to ADSL?
Standard User abhijack
(member) Tue 15-Oct-13 14:24:55
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Re: Early termination fees?


[re: 4M2] [link to this post]
 
oh not adsl again mate.. that estimate is about 3 - 4 mbps!!
some areas i am looking at which doesnt have fibre has vm cable..

so i can have fast bb with them...basically i will have more choice of homes to look at it..
if the termination fee is less than £50/- i think its a reasonable trade off to having vm cable rather than adsl..

Edited by abhijack (Tue 15-Oct-13 14:28:33)

Standard User RobertoS
(sensei) Tue 15-Oct-13 14:34:06
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Re: Early termination fees?


[re: abhijack] [link to this post]
 
In reply to a post by abhijack:
i joined in january 2013....
planning to move by xmas...

well but in the termination charges there is no mention of with or without phone!!
That's because you looked at the broadband termination charges. See the quote I gave earlier. The phone termination charges are lower down the page, that paragraph followed bt Table 3.6. Not applicable if you are on Line Rental Saver of course.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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