User comments on ISPs
  >> PlusNet plc


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User ConorMK
(knowledge is power) Tue 22-Oct-13 22:30:38
Print Post

Extra addon


[link to this post]
 
Im currently on the fibre unlimited package and have the extra addon.

I just wanted to know if any body thought if this is still needed?

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Standard User RobertoS
(sensei) Tue 22-Oct-13 22:46:33
Print Post

Re: Extra addon


[re: ConorMK] [link to this post]
 
"Extra" was the package before "Unlimited". On Extra the "Pro" addon was useful. On Unlimited it is possibly a drawback.

Are you sure you are on "Unlimited"? What does your account say in the Member Centre?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User kasg
(fountain of knowledge) Wed 23-Oct-13 09:19:22
Print Post

Re: Extra addon


[re: ConorMK] [link to this post]
 
In reply to a post by ConorMK:
I just wanted to know if any body thought if this is still needed?

See reply from RobertoS, no such thing as the "extra" addon, if you mean the "pro" addon, the answer is no, take it off and save yourself £5 a month.

Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST


Register (or login) on our website and you will not see this ad.

ISP Representative chrispurvey
(isp) Wed 23-Oct-13 12:40:16
Print Post

Re: Extra addon


[re: ConorMK] [link to this post]
 
It sounds like you are referring to the pro addon, to be honest it's not needed if you're on the unlimited product.

Chris Purvey
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User ConorMK
(knowledge is power) Thu 24-Oct-13 13:54:49
Print Post

Re: Extra addon


[re: kasg] [link to this post]
 
Yes, I think thats it.

I have logged a ticket for it to be removed.

Thanks for the help.

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
ISP Representative chrispurvey
(isp) Thu 24-Oct-13 15:33:51
Print Post

Re: Extra addon


[re: ConorMK] [link to this post]
 
We'll get that picked up and removed for you.

Chris Purvey
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User RobertoS
(sensei) Thu 24-Oct-13 15:43:02
Print Post

Re: Extra addon


[re: chrispurvey] [link to this post]
 
Isn't it something we can alter ourselves in the Member Centre?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
ISP Representative chrispurvey
(isp) Thu 24-Oct-13 15:49:28
Print Post

Re: Extra addon


[re: RobertoS] [link to this post]
 
Good point, you can do it here.

Chris Purvey
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User ConorMK
(knowledge is power) Thu 24-Oct-13 16:07:00
Print Post

Re: Extra addon


[re: chrispurvey] [link to this post]
 
Already been processed by one of your CSC agents.

Speedy response. Thank you smile

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
  Print Thread

Jump to