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Standard User jelv
(knowledge is power) Wed 06-Nov-13 09:03:50
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Upload speed on Plusnet


[link to this post]
 
A reminder about upload speeds on Plusnet for 21CN ADSL users:

If your upload sync is 448kbps or just under it is being capped at 448. You can request that it is uncapped for no extra charge. It is very unlikely to affect your download speed (unlike Annex M with which this is often confused which does reduce the download speed).

In the past Plusnet have said this was going to change and that new users would be provisioned uncapped, but this now appears to not be so certain:
Our provisioning systems are built to order ADSL2 connections with a 448kbps upstream, we may be looking to change this in the future but we're happy to place orders to uncap this in the meantime where needed.

Adam Walker
Plusnet Digital Care Team


jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User RobertoS
(sensei) Wed 06-Nov-13 11:58:51
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Re: Upload speed on Plusnet


[re: jelv] [link to this post]
 
ADSL2 frown. Tut Adam tongue.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.2/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Oliver341
(eat-sleep-adslguide) Wed 06-Nov-13 13:02:43
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Re: Upload speed on Plusnet


[re: jelv] [link to this post]
 
In reply to a post by jelv:
Our provisioning systems are built to order ADSL2 connections with a 448kbps upstream, we may be looking to change this in the future but we're happy to place orders to uncap this in the meantime where needed.

Disappointing. There must be loads of people on Plusnet WBC who aren't so tech savvy waiting ages for stuff to upload and just thinking "that's how it is".

Oliver.


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Standard User alext05
(member) Wed 06-Nov-13 19:12:40
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Re: Upload speed on Plusnet


[re: Oliver341] [link to this post]
 
The info is also on this page ( in the Key section):

http://www.plus.net/support/broadband/speed_guide/up...

Yes, it's a bit annoying, as I have discovered myself, although the speed was raised promptly.
Standard User therioman
(knowledge is power) Wed 06-Nov-13 20:22:15
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Re: Upload speed on Plusnet


[re: jelv] [link to this post]
 
I'm still waiting to hear why PlusNet (and only PlusNet as far as I have ever seen) artificially cap... I can only think of a few reasons and none of them are legitimate technical rather than classic PlusNet buffoonery.
Standard User jelv
(knowledge is power) Wed 06-Nov-13 22:19:31
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Re: Upload speed on Plusnet


[re: therioman] [link to this post]
 
I did see someone recently (but I can't remember who) that charged a higher price for uncapped ADSL2.

jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User Oliver341
(eat-sleep-adslguide) Wed 06-Nov-13 22:26:32
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Re: Upload speed on Plusnet


[re: jelv] [link to this post]
 
In reply to a post by jelv:
I did see someone recently (but I can't remember who) that charged a higher price for uncapped ADSL2.

That seems unfair since I believe there's no extra charge for 1.3 meg upstream on WBC.

IPstream Connect is another matter of course.

Oliver.

Edited by Oliver341 (Wed 06-Nov-13 22:26:47)

Standard User RobertoS
(sensei) Wed 06-Nov-13 23:04:43
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Re: Upload speed on Plusnet


[re: jelv] [link to this post]
 
Why are so many talking about ADSL2 frown.

Here's a few spare ++++++++++++++++++++++++++s.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.2/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
ISP Representative KellyD
(isp) Thu 07-Nov-13 11:16:10
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Re: Upload speed on Plusnet


[re: therioman] [link to this post]
 
When we implemented the provisioning processes for 21CN we'd done some testing which showed that an uncapped upstream lead to an increase in faults being reported, so we chose to go with capped with the option to uncap.

Since then, it's a lot more stable so it makes more sense to provision uncapped. It's just not simple for us to flip the initial order type though. We need to make system changes for it (which are planned)

Kelly Dorset
Plusnet
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Administrator MrSaffron
(staff) Thu 07-Nov-13 12:57:36
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Re: Upload speed on Plusnet


[re: KellyD] [link to this post]
 
Odd decision as pretty sure the move from ADSL mode to ADSL2+ mode on the downstream increased fault/phone enquiries

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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