Nevertheless I contacted them on saturday and asked for a refund concerning my termination charge of £17.34.
My install date is 24/12/13 so early xmas prezzie for me considering I have been waiting nearly three years and staved off the dark side concerning VM.
I am now in the process of dropping my 500av homeplugs for some external grade cat5e cable to go around the front of my house. This will also benefit my WHS and HD Video streaming from my VU+ & TM Nano.
The option of moving house without having to terminate the contract was a big yes for me considering my house is on the market.
I would like to say thank you to Reece who contact me last week and offered to apologise on behalf of his colleagues concerning their dismissive manner.
Edited by Stanman_24 (Mon 16-Dec-13 14:06:19)