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Standard User superspeed
(committed) Sat 01-Feb-14 18:12:43
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Plusnet line rental, phone services deals not that great


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Well it's coming to that time of year again. My line rental saver with BT is going to end soon and thought I would look at plusnet.

After reading this thread I am not impressed at all. http://community.plus.net/forum/index.php?PHPSESSID=...

It seems PN don't have a clue about their own products, confusing terms and conditions and not really competitive at all.

If you take PN line rental saver, you get no free weekends at all. BT offers it and you get caller ID free as well.

BT may cost 75p more but you get free weekend calls, caller ID, which cost £1 with plusnet. Why can't PN do something like that? I would have to pay £1.50 eve and weekends, which still cost more that BT.

I'm not even sure I would get a good deal on broadband and phone with a 12 month contact.

PN really need to sort themselves out and start offering decent competitive products.

Plusnet Extra Fibre.
I don't use wireless and is disabled. Current Router = TL-R402M
Line stats http://forums.thinkbroadband.com/plusnet/f/4203678-m...
http://s6.postimage.org/o0nvpdeo1/See_red.png

My Broadband Speed Test
My Broadband Speed Test

Edited by superspeed (Sat 01-Feb-14 18:38:10)

Standard User superspeed
(committed) Sat 01-Feb-14 20:35:34
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Re: Plusnet line rental, phone services deals not that great


[re: superspeed] [link to this post]
 
What a surprise, nobody got anything to say then? Not even the Plusnet fanboys tongue

Although I may not be taking Plusnet line rental because of above, what is PN service like if your phone goes wrong? Do they fix any problems fast or fob you off it's a BT issue when it's not?

At the moment, it still works out cheaper me paying PN for Fibre and BT or another for line rental.

Plusnet Extra Fibre.
I don't use wireless and is disabled. Current Router = TL-R402M
Line stats http://forums.thinkbroadband.com/plusnet/f/4203678-m...
http://s6.postimage.org/o0nvpdeo1/See_red.png

My Broadband Speed Test
My Broadband Speed Test

Edited by superspeed (Sat 01-Feb-14 23:40:36)

Standard User RobertoS
(sensei) Sat 01-Feb-14 20:49:35
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Re: Plusnet line rental, phone services deals not that great


[re: superspeed] [link to this post]
 
I wasn't going to read a 4-page thead that you linked to just to find out what your point was smile.

I have kept my line rental with BT, as I also have free E & W included on a legacy package. However as Caller Display and 1571 are now both charged unless you go for a 12-month term and the likes of Zen and Primus for phone are far cheaper than either BT or Plusnet, maybe you should look into those.

Edit - and when asking things, the use of the word "fanboy" is likely to turn off the ones with the best advice to offer.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Sat 01-Feb-14 20:50:36)


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Standard User kasg
(fountain of knowledge) Sat 01-Feb-14 21:36:39
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Re: Plusnet line rental, phone services deals not that great


[re: superspeed] [link to this post]
 
In reply to a post by superspeed:
Not even the Plusnet fanboys tongue

As Bob intimated, that's just going to wind people up.
In reply to a post by superspeed:
what is PN service like if your phone goes wrong? Do they fix any problems fast or fob you of it's a BT issue when it's not?

On the one occasion I had a phone fault, PN logged it with Openreach and Openreach fixed it, no fuss, no buck-passing. Given that 99% of phone faults are probably down to BT (Openreach) it's not an issue really, you are much more likely to hit that sort of problem with a broadband fault.

Kevin

plusnet Unlimited Fibre - sync approx 70000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Sat 01-Feb-14 21:37:38)

Standard User XRaySpeX
(eat-sleep-adslguide) Sat 01-Feb-14 22:15:13
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Re: Plusnet line rental, phone services deals not that great


[re: superspeed] [link to this post]
 
In reply to a post by superspeed:
Not even the Plusnet fanboys tongue
That's good way of getting advice from peeps by insulting them from the get go. Wonder why I never thought of that?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User superspeed
(committed) Sat 01-Feb-14 23:12:43
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Re: Plusnet line rental, phone services deals not that great


[re: XRaySpeX] [link to this post]
 
As Bob intimated, that's just going to wind people up
.

In reply to a post by superspeed:
In reply to a post by superspeed:
Not even the Plusnet fanboys tongue
That's good way of getting advice from peeps by insulting them from the get go. Wonder why I never thought of that?



Lol I havenít been on here for ages, whatís happened to everyoneís sense of humour in that time? confused
Come back billford, we need a laugh.laugh
On a serious note, remember that big thread of mine that got locked? That was due to the PN fanboys Iím afraid.

chill.

Plusnet Extra Fibre.
I don't use wireless and is disabled. Current Router = TL-R402M
Line stats http://forums.thinkbroadband.com/plusnet/f/4203678-m...
http://s6.postimage.org/o0nvpdeo1/See_red.png

My Broadband Speed Test
My Broadband Speed Test

Edited by superspeed (Sat 01-Feb-14 23:24:12)

Standard User superspeed
(committed) Sat 01-Feb-14 23:21:19
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Re: Plusnet line rental, phone services deals not that great


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
I wasn't going to read a 4-page thead that you linked to just to find out what your point was smile.


Well I have read it all. You do need to read to understand what a mess PN got themselfs into.

I have kept my line rental with BT, as I also have free E & W included on a legacy package. However as Caller Display and 1571 are now both charged unless you go for a 12-month term and the likes of Zen and Primus for phone are far cheaper than either BT or Plusnet, maybe you should look into those
.

That is what it's looking like I will be doing, for the reasons I said in OP. I will be going for Line Rental Saver like I have always done. So Caller desplay will be free anyway but not with PN. I know BT changed it but if I renew, it will be free. It was free for me before.

Plusnet Extra Fibre.
I don't use wireless and is disabled. Current Router = TL-R402M
Line stats http://forums.thinkbroadband.com/plusnet/f/4203678-m...
http://s6.postimage.org/o0nvpdeo1/See_red.png

My Broadband Speed Test
My Broadband Speed Test

Edited by superspeed (Sat 01-Feb-14 23:42:08)

Standard User superspeed
(committed) Sat 01-Feb-14 23:29:50
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Re: Plusnet line rental, phone services deals not that great


[re: kasg] [link to this post]
 
In reply to a post by kasg:
On the one occasion I had a phone fault, PN logged it with Openreach and Openreach fixed it, no fuss, no buck-passing. Given that 99% of phone faults are probably down to BT (Openreach) it's not an issue really, you are much more likely to hit that sort of problem with a broadband fault.


Thanks, just wanted to see if anyone had any issues with the service and how it was dealt with. While BT Customer services is rubbish, they have sorted any problems out without issue in past but have not needed to for some time.

I had a bad experience with another provider many years ago and had more faults or service issue than BT. Took there time to deal with it.

Plusnet Extra Fibre.
I don't use wireless and is disabled. Current Router = TL-R402M
Line stats http://forums.thinkbroadband.com/plusnet/f/4203678-m...
http://s6.postimage.org/o0nvpdeo1/See_red.png

My Broadband Speed Test
My Broadband Speed Test
Standard User RobertoS
(sensei) Sun 02-Feb-14 00:07:24
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Re: Plusnet line rental, phone services deals not that great


[re: superspeed] [link to this post]
 
In reply to a post by superspeed:
Well I have read it all. You do need to read to understand what a mess PN got themselfs into..
Nope.

Long threads on any forum are always at last 90% junk.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 02-Feb-14 00:27:26
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Re: Plusnet line rental, phone services deals not that great


[re: superspeed] [link to this post]
 
In reply to a post by superspeed:
I know BT changed it but if I renew, it will be free.
For 1 year only.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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