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Standard User LFa
(learned) Mon 03-Feb-14 09:36:04
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BT Sport - can Plusnet rep help?


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I used to subscribe to BT Sport with BT. When Plusnet offered half price BT Sport I cancelled. I re-registered for BT Sport online with Plusnet yesterday, having been told previously that reconnection would take a couple of days. I was surprised, therefore, to receive an email saying that I'd need a new Sky viewing card and it would take 5 working days to arrive. I then spoke to a customer services rep who said that he had activated BTS on my existing card and that it would take 24 hours to activate. This has not happened. Could you please look into this for me - I'm desperate to watch a programme on BTS on Friday! My username is faulknerl
Standard User LFa
(learned) Mon 03-Feb-14 17:08:35
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Re: BT Sport - can Plusnet rep help?


[re: LFa] [link to this post]
 
Obviously not!!!
Standard User MCM
(fountain of knowledge) Mon 03-Feb-14 17:56:50
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Re: BT Sport - can Plusnet rep help?


[re: LFa] [link to this post]
 
May I suggest you post to Plusnet's own forums where you are more likely to find a Plusnet person.

Edited by MCM (Mon 03-Feb-14 17:57:10)


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Standard User LFa
(learned) Mon 03-Feb-14 18:09:13
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Re: BT Sport - can Plusnet rep help?


[re: MCM] [link to this post]
 
Thanks for your suggestion. I've got through by phone now (over 20 minutes wait) and had an explanation of sorts. They now say it will take 3 days.
Standard User Apprentice
(knowledge is power) Mon 03-Feb-14 19:21:18
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Re: BT Sport - can Plusnet rep help?


[re: LFa] [link to this post]
 
I've got through by phone now (over 20 minutes wait)

Good to see that the waiting time has halved to get through to CS smile

Alastair
plusnet
Standard User LFa
(learned) Mon 03-Feb-14 19:58:18
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Re: BT Sport - can Plusnet rep help?


[re: Apprentice] [link to this post]
 
It would be more helpful if you could speed up the time it's going to take to connect me to BTS.
Standard User kasg
(fountain of knowledge) Mon 03-Feb-14 20:47:23
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Re: BT Sport - can Plusnet rep help?


[re: LFa] [link to this post]
 
Alastair does not work for Plusnet!

Kevin

plusnet Unlimited Fibre - sync approx 70000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 04-Feb-14 00:12:48
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Re: BT Sport - can Plusnet rep help?


[re: LFa] [link to this post]
 
Look for '(isp)' under poster's name

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RobertoS
(sensei) Tue 04-Feb-14 00:42:22
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Re: BT Sport - can Plusnet rep help?


[re: XRaySpeX] [link to this post]
 
Probably misunderstood his sig smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 04-Feb-14 00:49:41
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Re: BT Sport - can Plusnet rep help?


[re: RobertoS] [link to this post]
 
Yes, easy to do! There are quite a few members who sign their name above just the name of their ISP, as if they were signing a business letter/email.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Edited by XRaySpeX (Tue 04-Feb-14 00:50:14)

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