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Standard User Kenneth
(legend) Tue 11-Feb-14 19:07:54
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Line speed email


[link to this post]
 
Having just past the 14 days as a customer I got an email saying Current line speed:is 7.15 Mb, which seems much higher than the 1-1.5M the speed checkers show and the modem is showing - and considering the estimate of 0.5M (which I am sure was marked down from BT suggestion to cover themselves) and what the neighbours are suggesting - The Members centre is also showing 7.15M 24 hours later.

Could this discrepancy be related to failed speed tests from plusnet site, or does anyone have any other suggestions - just curious as I doubt speed can get much higher this far from exchange

Ken

Nostalgia is memory with the pain removed
Administrator MrSaffron
(staff) Tue 11-Feb-14 19:51:02
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Re: Line speed email


[re: Kenneth] [link to this post]
 
Post a speed test http://www.thinkbroadband.com/speedtest.html link

Probably the members centre is showing a default value (7.15 Mbps is the maximum speed of a BT Wholesale ADSL product), ADSL2+ is of course faster on short lines.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 11-Feb-14 20:24:40
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Re: Line speed email


[re: Kenneth] [link to this post]
 
What are your current router stats & what exchange?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC


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Standard User Kenneth
(legend) Tue 11-Feb-14 20:24:43
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Re: Line speed email


[re: MrSaffron] [link to this post]
 
Hi

First go (it is going by wifi since router is in cupboard under stairs) Second go with power saving off

sounds sensible

Ken

Nostalgia is memory with the pain removed
Standard User Kenneth
(legend) Tue 11-Feb-14 20:31:57
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Re: Line speed email


[re: XRaySpeX] [link to this post]
 
Link Information

Uptime: 1 day, 0:45:02
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,344
Output Power (Up/Down) [dBm]: 12.3 / 15.9
Line Attenuation (Up/Down) [dB]: 31.5 / 63.5
SN Margin (Up/Down) [dB]: 9.0 / 5.9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / -
Loss of Signal (Local/Remote): 0 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 63 / -
FEC Errors (Up/Down): 339 / 65,002
CRC Errors (Up/Down): 31 / 89
HEC Errors (Up/Down): - / 193

exchange - Biggleswade

Ken

Nostalgia is memory with the pain removed
Administrator MrSaffron
(staff) Tue 11-Feb-14 20:51:49
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Re: Line speed email


[re: Kenneth] [link to this post]
 
Okay ignore the web portal stuff.

You have a very very long line and the 1.3 Meg is about the best you will get

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Kenneth
(legend) Tue 11-Feb-14 20:59:07
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Re: Line speed email


[re: MrSaffron] [link to this post]
 
Thanks,

that is about what I thought (and I suspect very little chance of fibre for a a while, but since they want to build another 1000+ houses around here it may be a bit better than slim, breath isn't being held though)

Ken

Nostalgia is memory with the pain removed
Standard User RobertoS
(sensei) Tue 11-Feb-14 21:35:01
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Re: Line speed email


[re: Kenneth] [link to this post]
 
There is a test that that tells you the IP Profile set by BT Wholesale. The Plusnet Line speed is supposed to be automatically set to just below that. The system that does that setting often fails.

As long as the Plusnet one is only just below the BTW one, or higher as yours is, there is no real need to worry.

To find the BTW one you go in two stages.

1) Run the BT Wholesale Performance Test, ignoring all the red instructions which are there to make sure the actual speed test result is valid.

2) Note the latency value on the results page if it matters to you. Then click the Further diagnostics button near the bottom. It will ask for your phone number. When you give it that, it will return a more detailed results page.

Your IP Profile is shown in the downstream text box.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Apprentice
(knowledge is power) Tue 11-Feb-14 22:40:02
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Re: Line speed email


[re: Kenneth] [link to this post]
 
It's not been a problem for me smile

The Community forum.

plusnet user
Standard User jelv
(knowledge is power) Wed 12-Feb-14 09:50:17
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Re: Line speed email


[re: RobertoS] [link to this post]
 
I'd also like to know if that diagnostic test reports the IP Profile for upload.

jelv

Plusnet user since November 2001 - not sure for how much longer
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